Lesson Plan

Using Communication Skills Effectively

Miscommunication is often the basis of conflict. To improve their communication skills, pupils first review what they learned about assertive (as opposed to aggressive or passive) communication, role-play several scenarios, and then identify the miscommunications that developed. Finally, participants learn to craft "I-messages" to begin discussions without blame.

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Instructional Ideas
  • Laminate the "Act Two" activity cards to permit reuse
  • Review the criteria developed in an earlier lesson on assertive communication
Classroom Considerations
  • Fourth of six lessons in the Resolving conflicts module
  • Requires copies of two activity sheets
  • The activities encourage scholars to practice crafting "I-Messages"
  • None