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This Using Communication Skills Effectively lesson plan also includes:
- Resolving Conflicts Module (.pdf)
- Resolving Conflicts Module (.html)
- Using Communication Skills Effectively (.html)
- Glossary: Resolving Conflicts (.pdf)
- Glossary: Resolving Conflicts (Google)
- Activity Sheet: Act Two (.pdf)
- Activity Sheet: Act Two (Google)
- Activity Sheet: "I-Messages" (.pdf)
- Activity Sheet: "I-Messages" (Google)
- Activity
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Miscommunication is often the basis of conflict. To improve their communication skills, pupils first review what they learned about assertive (as opposed to aggressive or passive) communication, role-play several scenarios, and then identify the miscommunications that developed. Finally, participants learn to craft "I-messages" to begin discussions without blame.
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Concepts
Instructional Ideas
- Laminate the "Act Two" activity cards to permit reuse
- Review the criteria developed in an earlier lesson on assertive communication
Classroom Considerations
- Fourth of six lessons in the Resolving conflicts module
- Requires copies of two activity sheets
Pros
- The activities encourage scholars to practice crafting "I-Messages"
Cons
- None