Time to get started, and finish up! Budding business scholars get wise to the ways of beginning and ending e-mails. The fourth lesson in a series of nine career education and skills activities examines formal versus informal ways of...

Students engage in the various steps involved in the writing process. The lesson plan is written as a guide for the teacher to write more in depth lesson plans for specific activities. This is a good model plan to follow.

In this oral language activity, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.

Students read and discuss the short story, "The McWilliamses and the Burglar Alarm," by Mark Twain. They assume the role of the main characters in the story and write a humorous letter of complaint using a business letter format. They...

Students identify life situations which require various writing responses, use the power of the written word to obtain results, practice writing responses to real-world events, and demonstrate the skills needed to recognize and create...

In this ESL worksheet, students listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.

Students practice writing career oriented letters and filling out job applications. As a class, they review the proper ways to make citations and identify the difference between the various types of letter formats. They use peer editing...

The topic of consumerism seems easy to those who participate actively in the US economy, but pupils who are new to economics may see the idea as foreign. Help them understand their rights as consumers and what to expect when interacting...

Simply understanding consumer rights may not help people solve their problems. Understanding who to turn to becomes key in many different scenarios. Teach the value of various organizations that fight for consumer rights through...

Students construct a letter about a classroom issue as a class. They then write a letter individually that requests information, file a complaint or complement, or write a letter to the editor/legislator.

In this ELL grammar activity, students fill in the blanks in 8 sentences by choosing will, going to, or the present continuous form of the verbs that are given in brackets. They read a letter of complaint, decide what the problem was,...

In this passive voice review worksheet, learners examine 8 sentences and rewrite them using passive voice. Students also write a letter of complaint.

Students discuss what makes good service and poor servies. They brainstorm ways to file a complaint when they receive poor service. Students work in pairs to practice making a consumer complaint verbally and in writing. This lesson is...

Students develop an advocacy plan to address a health-related need for a local, national or global health problem. Students write a detailed letter as part of their advocacy plan.

Students take a closer look at the organization of written pieces. In this writing skills lesson plan, students examine transitions, repetition, parallelism, and other organizational patterns in writing. 

Students practice creating a database of addresses and a form letter and eventually merge that information into a letter. They create a from letter that incorporates the data sheet information in response to customers complaints...

Students create a database of addresses and a form letter, and merge that information into a letter.

Students practice filling out a rental agreement. They write a sample complaint letter to their landlord. They identify the parts of a letter.

Students examine fractured fairy tales before responding by writing in many different genres including a persuasive essay, a personal narrative, a letter, an advertisement, and a resume'. They create a pop-up book with their written...

How can you tell if a commercial or salesperson is being misleading? Encourage your learners to protect themselves and their money with a lesson about consumer rights. They review laws that keep consumers safe from faulty claims and...

Use literacy tools to select precise vocabulary. High schoolers respond to discussion questions that require them to consider the denotation and connotation of words. They then read non-fiction passages and identify words in the passages...

This worksheet provides two differentiated versions of 3 tasks that challenges students to identify phonemes in spelling and reading. Task 1 asks students to split a given list of words into their appropriate phonemes; task 2 instructs...

Students share opinions about what constitutes fair use of copyright materials and participate in a mock trial arguing the case of The Authors Guild v. Google.

Help your pupils become wise consumers and avoid becoming targets for consumer scams and fraud. Here you'll find a PowerPoint presentation, instructional guidelines, worksheets, and suggested activities for developing shopper strategies...