Unit 9: Email Etiquette

This Unit 9: Email Etiquette unit also includes:

Manners matter! The ninth and final lesson in a series of career education and skills activities focuses on hitting a happy medium in business correspondence. Scholars master five simple rules for creating e-mails that are friendly, informative, and well-organized. 

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Instructional Ideas
  • Kick off class by showing some funny examples of bad e-mails received by a college English professor
  • Hold a discussion after everyone finishes the lesson and have each participant describe something they took away from the activity
Classroom Considerations
  • Take a moment to explain the way the lesson is set up, as individuals may become confused as they read through the introductory material
  • This resource is only available on an unencrypted HTTP website. It should be fine for general use, but don’t use it to share any personally identifiable information
  • The act of matching a rule with its use in an e-mail ensures individuals retain the content
  • Individuals see examples of good and bad business communications, which allows them to make comparisons
  • None