Publisher

Unit Plan

Ted: Ted Ed: Malcolm Gladwell on Spaghetti Sauce

Curated by ACT

Malcolm Gladwell discusses the food industry's quest for the perfect spaghetti sauce, and takes a bigger look at the nature of choice and happiness. [17:34]

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Concepts

customer service, food science

Additional Tags

buyer needs, choice, customer satisfaction, food industry, happiness, happy, pleasing customers, product marketing, malcolm gladwell on spaghetti sauce, ted, ted ed lesson

Classroom Considerations

Knovation Readability Score: 3 (1 low difficulty, 5 high difficulty)

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