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Lesson Plan

Phone Etiquette

Curated and Reviewed by Lesson Planet
This Phone Etiquette lesson plan also includes:

High school freshmen prepare for the world of work by practicing a phone interview. After examining a list of "Do's and Don'ts," pairs take turns being the job applicant and the interviewer.

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Concepts
self-awareness, social-emotional learning, etiquette, career goals, career skills, career planning, career readiness, careers, telephones
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Instructional Ideas
  • When doing the role play, have pairs place their chairs back to back so they cannot observe body language
  • Laminate the "Phone Etiquette Role Play" scripts for future use
Classroom Considerations
  • Copies of two handouts are required
Pros
  • The activity underscores the differences between personal phone calls and professional ones
Cons
  • None