Curated OER
Interpersonal Communications: Customer Service
High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...
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Communicate - Without Talking?
Students discuss and define communication and identify different ways of communicating with people. Students then practice team building and non-verbal communication skills as they work silently in small teams to put puzzles together.
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Challenge to Communicate
Students use Lewis and Clark's journals to identify the forms of non-verbal communication they used. They discover the problems they faced on their journey and how they overcame them. They practice using the non-verbal language of the...
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The Artist As Entrepreneur: You Say Tomato, I See Tomato
Students compare phone negotiations with in person negotiations to identify the non-verbal communication that is produced in face-to-face meetings. They practice forms of non-verbal communication by reciting the alphabet and showing a...
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Non-verbal Cues
Students distinguish between verbal and nonverbal communication. In this communication series lesson, students identify the emotions portrayed by photos shown. They role play examples of good and bad listening skills.
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The Human Animal
Middle schoolers explore non-verbal communication. For this animal communication lesson, students study body language and other forms of non-verbal communication. Middle schoolers write a summary of their findings to discuss with the...
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Challenge to Communicate
Students examine the journals from Lewis and Clark and identify how they spoke without using words. They participate in a game in which they use non-verbal communication with each other. They write their own journal entries to complete...
Overcoming Obstacles
Communicating Constructively
Some types of verbal communication are just more difficult that others. High schoolers engage in a series of activities that are designed to help teens make difficult conversations easier and more effective.
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Interrupting and Disagreeing Politely
Explore communication by completing argument related worksheets. Learners discuss appropriate ways to communicate with someone they are having a disagreement with and what techniques are not polite. Learners read example arguments and...
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Teaching Lewis and Clark: Challenge to Communicate
Students note instances in the journals of Lewis and Clark where they relied on non-verbal communication (sign language.) They discover some basic sign language and play a game in which they must use their new sign language skills to...
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Communication – The Total Impact of Your Message
Students explore the facets of verbal and nonverbal communication. In this conflict resolution lesson, students discover multicultural communication dynamics as they discuss the implications of gesture and tone. Students practice verbal...
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Making Binding Agreements
A verbal contract can be legally binding under the right circumstances. Upper graders are assigned verbal topics to study and present. They prepare and deliver a 2-3 minute talk about their topic. Each topic relates to an aspect of...
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Cave Art: Discovering Prehistoric Humans through Pictures
Students explore how people in earlier times used art as a way to record stories and communicate ideas by studying paintings from the Cave of Lascaux and other caves in France. Three lessons on one page.
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On-the-Job Skills
First graders verbally list personal, ethical and work habit skills needed for classroom jobs during discussion. They discuss why it is important to be honest when doing a job in the classroom? Students give examples of three skills....
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Giving and Receiving Compliments
Students explain why giving sincere compliments is important. In this communication lesson, students describe ways to compliment someone either verbal or nonverbal. They discuss their ideas in class.
US Institute of Peace
Responding to Conflict: Nonverbal Communication
What does your posture say about you? How can it affect the outcome of conflict resolution or negotiation? Show scholars the importance of nonverbal communication during the sixth in a series of 15 peacebuilding lessons. Learners work...
US Institute of Peace
Nonverbal Communication
What is your body saying that maybe your words aren't? Scholars explore the vast world of the subtle, and not-so-subtle, nonverbal communication cues through group and individual work. Lesson seven in a series of peacebuilding exercises...
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Great River Bend Adventure
Students use their imagination. They discuss the 4 C's of teamwork: Concentration, Communications, Coomperation, and Consideration. Students discuss the safety guidelines of the project. They complete a rope maze. The group walks...
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Classroom Guide for Grandfather Counts
Students explore Asian American culture. In this multicultural guided reading lesson, students brainstorm a list of communication tools and share languages they speak. Students read Grandfather Counts by Andrea Cheng, then discuss the...
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Writing an Effective Resume
Rating prospective teacher candidates based on sample resumes opens this discussion of effective business communication. After generating a list of interview candidates based on their resumes, pupils justify their choices. A study of...
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Tuesday Tours: Communication
Pupils explore communication skills. In this career traits lesson, students are introduced to Eric Berne's Transactional Analysis Model of Communication. Pupils discuss the impact of verbal and nonverbal communication in the workplace....
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Communication
Learners brainstorm the different ways about how to tell someone "no". Individually, they evaluate how they communicate with others and how they can improve. To end the lesson, they work with a partner to practice listening and...
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Write Right Back
Third graders explore communications by utilizing technology. In this e-mail writing lesson, 3rd graders identify important elements to include when writing an e-mail based on whether it's to a friend, colleague or employer. Students...
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Do Something
Students practice verbal and nonverbal communication in order to help clarify true feelings of tragedy. They communicate also about the gratitude for people who are community helpers.
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