Instructional Video5:15
TED-Ed

TED-Ed: Why don't poisonous animals poison themselves? - Rebecca D. Tarvin

Pre-K - Higher Ed
Thousands of animal species use toxic chemicals to defend themselves from predators. Snakes have blood clotting compounds in their fangs, the bombardier beetle has corrosive liquid in its abdomen and jellyfish have venomous, harpoon-like...
Instructional Video3:52
SciShow

The Next X Prize: Artificial Intelligence!

12th - Higher Ed
Hank takes you to the next frontier of innovation: the XPrize for Artificial Intelligence, talking about how true AI can be measured, and what the future might look like.
Instructional Video4:40
All In One Social Media

Giving Good Customer Service With Social Media - Desiree Martinez

Higher Ed
Giving Good Customer Service With Social Media // Customer service is an important and necessary part of using social media and if left unattended, it can destroy your business. Here is one of my personal social media customer service...
Instructional Video4:01
Curated Video

The Importance of Customer Service in Building Business Success

Higher Ed
The video emphasizes the importance of excellent customer service for any business to succeed and prosper. It highlights the need for businesses to engage with their customers, listen to their expectations, and overdeliver on their...
Instructional Video8:50
Seven Dimensions

Delivering Outstanding Customer Service

Higher Ed
In this video, the speaker emphasizes the importance of delivering exceptional customer service in order to ensure the success of the business. The video also introduces a new policy of getting things right the first time and emphasizes...
Instructional Video2:53
Curated Video

Tips on Finding and Networking with Your First Customers for Your Startup

Higher Ed
Sales part 2/3: In this video, various entrepreneurs share their experiences and advice on finding their first customers for their startups. They emphasize the importance of confidently communicating the value of their product or service...
Instructional Video4:57
Curated Video

Marketing: Connecting with Customers to Meet Their Needs

Higher Ed
Marketing part 1/3: The video discusses the importance of marketing and how it is not just about the product or service, but also about connecting with the customers and meeting their needs. The speakers talk about the different aspects...
Instructional Video10:59
Seven Dimensions

Passion and Excellence in Customer Service

Higher Ed
This video showcases the importance of passion, dedication, and excellent customer service in the workplace. It emphasizes the positive impact that a caring and enthusiastic attitude can have on both customers and colleagues. The...
Instructional Video2:37
Seven Dimensions

Emotional Intelligence in Customer Service

Higher Ed
In this video, the speaker emphasizes the importance of emotions in customer service and how they can impact the overall buying experience. They discuss the significance of making customers feel respected and valued, as well as the role...
Instructional Video5:47
Curated Video

Barista Signs (ASL) | How to Communicate with a Deaf Customer Using American Sign Language

3rd - Higher Ed
Hey Signers! Have you ever encountered a deaf customer and wish you were able to communicate with them? That's what this video is for! In this video we'll learn several new ASL signs as well as a ton of sentences that you can start using...
Instructional Video17:44
Curated Video

Reflections The Mathematical Flip

9th - 12th
This video lesson is the second video in the playlist or unit of videos on transformations. The first video explained translations. This video explains reflections as the mathematical flip over the line of reflection. Real world examples...
Instructional Video2:09
Seven Dimensions

Building Strong Client Relationships and Exceptional Customer Service

Higher Ed
In this video, the speaker emphasizes the importance of building relationships with clients and providing exceptional customer service. The focus is on creating a positive experience for clients and saving them money.
Instructional Video3:06
Science360

WOMEN'S HISTORY MONTH: POLINA ANIKEEVA IS ENGINEERING A SPINAL CORD REPAIR KIT

12th - Higher Ed
Polina Anikeeva hopes to one day be able to regenerate the spinal cord to restore movement for paralyzed people or possibly bypass the spinal cord altogether with a device that mimics its function. With support from the National Science...
Instructional Video2:49
XKA Digital

Putting great customer service at the heart of your business

Higher Ed
Nikki King is Honorary Chairman and former Managing Director of Isuzu Truck UK. A legend in the male-dominated motor industry, Nikki has received numerous awards, including an OBE for services to the motor industry. A part time secretary...
Instructional Video2:03
Seven Dimensions

Customer Complaints: Turning Negatives into Positives

Higher Ed
This video showcases the philosophy and approach of a company towards handling complaints. The teacher in the video emphasizes the importance of turning complaints into new bookings, addressing customer grievances promptly, and providing...
Instructional Video1:16
XKA Digital

Building a brand around customer service

Higher Ed
Nikki King is Honorary Chairman and former Managing Director of Isuzu Truck UK. A legend in the male-dominated motor industry, Nikki has received numerous awards, including an OBE for services to the motor industry. A part time secretary...
Instructional Video10:16
Crash Course

How to Build Customer Relationships: Crash Course Entrepreneurship

12th - Higher Ed
Like any committed relationship, the relationship between a business and its customers needs nurturing. And that shouldn’t come as a surprise! We need customers to run a successful business, and naturally they’re going to have certain...
Instructional Video11:37
Crash Course

Value Proposition and Customer Segments: Crash Course Business - Entrepreneurship

12th - Higher Ed
Value is the core of any business, and it directs all future decisions, innovations, and customers that get targeted. Even if we’ve thought about the big picture, if we can’t explain how an idea makes someone’s life better, then why...
Instructional Video3:22
SciShow Kids

Viewer Mail From London! Science for Kids

K - 5th
Join Jessi and Squeaks in their brand new fort as they answer letters from their friends in Ivydale, England!
Instructional Video6:04
All In One Social Media

How To Create a Facebook Ad Custom Audience with Audience Insights

Higher Ed
How To Create a Facebook Custom Audience with Audience Insights // Audience Insights by Facebook is a free tool that can help you maximise the reach and effectiveness of your advertising. Facebook Insights can help you find and research...
Instructional Video10:20
Curated Video

What is the Customer Journey? And How to Visualize it

10th - Higher Ed
To understand our customers, we map out the route they take through our marketing, advertising, and sales processes. This is your customer journey. It’s a way to understand how it feels for your customers to deal with you at each step...
Instructional Video3:09
Curated Video

What is the Voice of the Customer (VOC)? Project Management in Under 5

10th - Higher Ed
How do you know what your users, customers, and stakeholders want? You need to listen to their voices. So, what is the Voice of the Customer?
Instructional Video4:11
Curated Video

How Chat GPT can be used in Customer Service

12th - Higher Ed
In this lesson, we will explore how Chat GPT can help improve customer service in businesses. Using different scenarios, we will see how Chat GPT can respond to customer inquiries, offer solutions to problems, and provide professional...
Instructional Video9:32
Curated Video

What is Customer Relationship Management (CRM)? ...And How to Use it.

10th - Higher Ed
Customer Relationship Management, or CRM for short is a simple idea. Learn about your potential customers, and use that knowledge to strengthen your relationship with them. Use your stronger relationship to sell them your products or...

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