Instructional Video10:17
Communication Coach Alex Lyon

Conflict Management Styles

Higher Ed
Look at the Top 5 Conflict Management Styles to see which style you use. Each approach has strengths and weaknesses.
Instructional Video9:59
Curated Video

Top 15 Management Skills that Project Managers Need to Master

10th - Higher Ed
What are the most important non-Project Management skills for Project Managers to study and master?
Instructional Video4:11
Curated Video

Conflict in Project Management: It's Your Fault

10th - Higher Ed
Conflict seems to be a big part of a Project Manager's life...

So, you'd better learn to suck it up. And you also need to learn to handle it effectively... and with res

pect.

But yo
u can do...
Instructional Video11:44
Curated Video

Top 12 Non-Technical Skills that a Project Manager Needs

10th - Higher Ed
It's not enough to know all the technical Project Management skills. To succeed, you need a load of non-technical skills too. Here are my top 12.



First, by non-technical, I mean skills that are not the key PM...
Instructional Video12:10
Communication Coach Alex Lyon

What Are Soft Skills? Top 8

Higher Ed
What are Soft Skills? Here are the Top 8 Soft Skills for career success in the workplace, leaders, and managers. Training in soft skills is the key way to develop leadership skills and advance our careers. 00:00 Intro 00:15 Hard vs Soft...
Instructional Video11:32
Curated Video

How to Understand the Sources of Conflict

10th - Higher Ed
If you look on the web, you’ll find there are only three sources of conflict…

or maybe it’s f
ive…

>or eight…

The truth is - as anyone who has lived any length of...
Instructional Video8:26
Seven Dimensions

Conflict Resolution and Effective Communication in the Workplace

Higher Ed
This video shows a workplace conflict resolution session, highlighting the importance of effective communication, respect, and understanding in resolving conflicts. It showcases various scenarios and strategies for addressing conflicts,...
Instructional Video7:38
Seven Dimensions

Resolving Conflicts through Supportive Listening

Higher Ed
In this video, a conflict between two employees, Sam and Alex, is resolved through a mediated conversation led by their supervisor, Marcus. The conversation focuses on active listening, understanding each other's perspectives, and...
Instructional Video2:15
Curated Video

Dealing with Conflict in Projects: Learn the secrets

10th - Higher Ed
Conflict is an inevitable part of project life.

And it's not always

bad.​

But,
often, it is.
It can be stressful, harm productivity, spoil working relationships, and lead to

damaging behaviors.

And fixing...
Instructional Video6:32
Curated Video

Coping skills and Psychological Defenses - An Introduction

Higher Ed
In this video I discuss coping mechanisms and defense mechanisms.

Coping skills are the thoughts and behaviors you engage in that help you manage distressing situations. They can be divided into emotion-focused and...
Instructional Video6:15
Curated Video

Social Skills: What are they and How to Build Them

10th - Higher Ed
Managers need to get the best from their teams. They need to win cooperation, resolve conflict, and communicate ideas. These lie in the Emotional Intelligence domain of Social Skills.



Get our Kindle-exclusive companion to this...
Instructional Video1:47
Curated Video

Managing Workplace Conflict: Effective Strategies for Resolution

6th - Higher Ed
This video provides practical steps for effectively managing workplace conflicts. It emphasizes the importance of understanding different perspectives, communicating respectfully, and seeking mutually beneficial resolutions. By...
Instructional Video11:14
Curated Video

Interview Question and Answer: What Makes You a Good Manager?

12th - Higher Ed
Get the best answer to, "what makes you a good manager?" in this video. This tough interview question can be easily answered when you use these interview tips and a simple two-part structure. First a summary of your important leadership...
Instructional Video5:40
Seven Dimensions

Resolving Workplace Conflict

Higher Ed
In this video, a leader mediates a conflict between two employees in an office. The employees argue about bringing a pet to work, completing tasks on time, and their communication styles. The leader encourages them to find a balance...
Instructional Video6:25
EL Consulting

Effective Communication Skills for Managers: Handling Feedback and Delegation

Higher Ed
The video is a conversation between a manager and a teacher discussing the importance of delegation and effective communication in the workplace. It highlights the consequences of not delegating and the need for managers to focus on...
Instructional Video1:34
Seven Dimensions

Resolving Conflict in the Workplace

Higher Ed
This video emphasizes the importance of open communication and collaboration in resolving conflicts in the workplace. It highlights the need to focus on finding common ground and understanding each other's perspectives.
Instructional Video8:35
Seven Dimensions

Managing Anger in the Workplace

Higher Ed
This video portrays a workplace meeting where the topic of anger management is discussed. The employees share their personal experiences with anger and learn tools and techniques to handle it effectively. The video emphasizes the...
Instructional Video3:01
Seven Dimensions

Managing Emotions When Dealing with Difficult People

Higher Ed
In this video, the speaker discusses the importance of managing emotions when dealing with difficult people. They highlight that reacting emotionally, particularly with anger, can escalate conflicts and have negative effects on one's...
Instructional Video8:10
Seven Dimensions

Building Employability Skills

Higher Ed
This video emphasizes the importance of continuous learning and skill-building in the workplace. It encourages employees to take initiative, seek mentorship, and improve their abilities to remain valuable to their employers. The video...
Instructional Video12:19
Seven Dimensions

Essential Skills for Effective Facilitation

Higher Ed
In this video, viewers will learn skills required by leaders and anyone managing meetings, training sessions or even one-on-one coaching sessions. They are process skills that help guide the discussion to meet desired outcomes, whether...
Instructional Video11:45
Seven Dimensions

5 Steps to Mend a Strained Relationship

Higher Ed
5 Steps to Mend a Strained Relationship is a video that will help anyone develop essential conflict resolution skills. When work relationships are strong, they can be a source of energy, learning and support. But when they are...
Instructional Video6:32
Curated Video

Servant Leadership: Leading Your Team in the Tuckman Performing Stage

10th - Higher Ed
In the Tuckman Performing Stage, teams don’t need guidance (they know their roles) nor supportive team leadership (they can manage their own care, collaboration, and conflict management). What they most need is to be allowed to succeed...
Instructional Video7:34
Seven Dimensions

Ways to Handle Difficult People in the Workplace

Higher Ed
In this video, the speaker discusses the challenges of dealing with difficult people in various settings, particularly in the workplace. They provide six strategies for handling difficult individuals, including observing the situation...
Instructional Video14:35
Seven Dimensions

The Problem of Nightmare Staff

Higher Ed
There are various strategies for dealing with problem staff. Sadhana Smiles provides practical advice: - Understand the person's position - Consider your management style - Reduce emotion & seek input - Agree on problem & action...