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Communication Coach Alex Lyon
Conflict Management Styles
Look at the Top 5 Conflict Management Styles to see which style you use. Each approach has strengths and weaknesses.
Curated Video
Top 15 Management Skills that Project Managers Need to Master
What are the most important non-Project Management skills for Project Managers to study and master?
Curated Video
Conflict in Project Management: It's Your Fault
Conflict seems to be a big part of a Project Manager's life...
So, you'd better learn to suck it up. And you also need to learn to handle it effectively... and with res
pect.
But yo
u can do...
So, you'd better learn to suck it up. And you also need to learn to handle it effectively... and with res
pect.
But yo
u can do...
Curated Video
Top 12 Non-Technical Skills that a Project Manager Needs
It's not enough to know all the technical Project Management skills. To succeed, you need a load of non-technical skills too. Here are my top 12.
First, by non-technical, I mean skills that are not the key PM...
First, by non-technical, I mean skills that are not the key PM...
Communication Coach Alex Lyon
What Are Soft Skills? Top 8
What are Soft Skills? Here are the Top 8 Soft Skills for career success in the workplace, leaders, and managers. Training in soft skills is the key way to develop leadership skills and advance our careers. 00:00 Intro 00:15 Hard vs Soft...
Curated Video
How to Understand the Sources of Conflict
If you look on the web, you’ll find there are only three sources of conflict…
or maybe it’s f
ive…
>or eight…
The truth is - as anyone who has lived any length of...
or maybe it’s f
ive…
>or eight…
The truth is - as anyone who has lived any length of...
Seven Dimensions
Conflict Resolution and Effective Communication in the Workplace
This video shows a workplace conflict resolution session, highlighting the importance of effective communication, respect, and understanding in resolving conflicts. It showcases various scenarios and strategies for addressing conflicts,...
Seven Dimensions
Resolving Conflicts through Supportive Listening
In this video, a conflict between two employees, Sam and Alex, is resolved through a mediated conversation led by their supervisor, Marcus. The conversation focuses on active listening, understanding each other's perspectives, and...
Curated Video
Dealing with Conflict in Projects: Learn the secrets
Conflict is an inevitable part of project life.
And it's not always
bad.
But,
often, it is.
It can be stressful, harm productivity, spoil working relationships, and lead to
damaging behaviors.
And fixing...
And it's not always
bad.
But,
often, it is.
It can be stressful, harm productivity, spoil working relationships, and lead to
damaging behaviors.
And fixing...
Curated Video
Coping skills and Psychological Defenses - An Introduction
In this video I discuss coping mechanisms and defense mechanisms.
Coping skills are the thoughts and behaviors you engage in that help you manage distressing situations. They can be divided into emotion-focused and...
Coping skills are the thoughts and behaviors you engage in that help you manage distressing situations. They can be divided into emotion-focused and...
Curated Video
Social Skills: What are they and How to Build Them
Managers need to get the best from their teams. They need to win cooperation, resolve conflict, and communicate ideas. These lie in the Emotional Intelligence domain of Social Skills.
Get our Kindle-exclusive companion to this...
Get our Kindle-exclusive companion to this...
Curated Video
Managing Workplace Conflict: Effective Strategies for Resolution
This video provides practical steps for effectively managing workplace conflicts. It emphasizes the importance of understanding different perspectives, communicating respectfully, and seeking mutually beneficial resolutions. By...
Curated Video
Interview Question and Answer: What Makes You a Good Manager?
Get the best answer to, "what makes you a good manager?" in this video. This tough interview question can be easily answered when you use these interview tips and a simple two-part structure. First a summary of your important leadership...
Seven Dimensions
Resolving Workplace Conflict
In this video, a leader mediates a conflict between two employees in an office. The employees argue about bringing a pet to work, completing tasks on time, and their communication styles. The leader encourages them to find a balance...
EL Consulting
Effective Communication Skills for Managers: Handling Feedback and Delegation
The video is a conversation between a manager and a teacher discussing the importance of delegation and effective communication in the workplace. It highlights the consequences of not delegating and the need for managers to focus on...
Seven Dimensions
Resolving Conflict in the Workplace
This video emphasizes the importance of open communication and collaboration in resolving conflicts in the workplace. It highlights the need to focus on finding common ground and understanding each other's perspectives.
Seven Dimensions
Managing Anger in the Workplace
This video portrays a workplace meeting where the topic of anger management is discussed. The employees share their personal experiences with anger and learn tools and techniques to handle it effectively. The video emphasizes the...
Seven Dimensions
Managing Emotions When Dealing with Difficult People
In this video, the speaker discusses the importance of managing emotions when dealing with difficult people. They highlight that reacting emotionally, particularly with anger, can escalate conflicts and have negative effects on one's...
Seven Dimensions
Building Employability Skills
This video emphasizes the importance of continuous learning and skill-building in the workplace. It encourages employees to take initiative, seek mentorship, and improve their abilities to remain valuable to their employers. The video...
Seven Dimensions
Essential Skills for Effective Facilitation
In this video, viewers will learn skills required by leaders and anyone managing meetings, training sessions or even one-on-one coaching sessions. They are process skills that help guide the discussion to meet desired outcomes, whether...
Seven Dimensions
5 Steps to Mend a Strained Relationship
5 Steps to Mend a Strained Relationship is a video that will help anyone develop essential conflict resolution skills. When work relationships are strong, they can be a source of energy, learning and support. But when they are...
Curated Video
Servant Leadership: Leading Your Team in the Tuckman Performing Stage
In the Tuckman Performing Stage, teams don’t need guidance (they know their roles) nor supportive team leadership (they can manage their own care, collaboration, and conflict management). What they most need is to be allowed to succeed...
Seven Dimensions
Ways to Handle Difficult People in the Workplace
In this video, the speaker discusses the challenges of dealing with difficult people in various settings, particularly in the workplace. They provide six strategies for handling difficult individuals, including observing the situation...
Seven Dimensions
The Problem of Nightmare Staff
There are various strategies for dealing with problem staff. Sadhana Smiles provides practical advice:
- Understand the person's position
- Consider your management style
- Reduce emotion & seek input
- Agree on problem & action...