{"page":"\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/resources-c03aa079.css\" /\u003e\n\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/lp_boclips_stylesheets-517835be.css\" media=\"all\" /\u003e\n\u003cdiv data-title='How to Understand the Sources of Conflict' data-url='/boclips/videos/65d5c7e8fa4cad1efcc399cb' data-video-url='/boclips/videos/65d5c7e8fa4cad1efcc399cb' id='bo_player_modal'\u003e\n\u003cdiv class='boclips-resource-page modal-dialog panel-container'\u003e\n\u003cdiv class='react-notifications-root'\u003e\u003c/div\u003e\n\u003cdiv class='rp-header'\u003e\n\u003cdiv class='rp-type'\u003e\n\u003ci aria-hidden='true' class='fai fa-regular fa-circle-play'\u003e\u003c/i\u003e\nVideo\n\u003c/div\u003e\n\u003ch1 class='rp-title' id='video-title'\u003e\nHow to Understand the Sources of Conflict\n\u003c/h1\u003e\n\u003cdiv class='rp-actions'\u003e\n\u003cdiv class='mr-1'\u003e\n\u003ca class=\"btn btn-success\" data-posthog-event=\"Signup: LP Signup Activity\" data-posthog-location=\"body_link_boclips\" data-remote=\"true\" href=\"/subscription/new\"\u003e\u003cspan\u003e\u003cspan\u003eGet Free Access\u003c/span\u003e\u003cspan class=\"\"\u003e for 10 Days\u003c/span\u003e\u003cspan\u003e!\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-body'\u003e\n\u003cdiv class='rp-info'\u003e\n\u003cdiv aria-label='Hide resource details' class='rp-hide-info' role='button' tabindex='0'\u003e\u0026times;\u003c/div\u003e\n\u003ci aria-label='Expand resource details' class='rp-expand-info fai fa-solid fa-up-right-and-down-left-from-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003ci aria-label='Compress resource details' class='rp-compress-info fai fa-solid fa-down-left-and-up-right-to-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003cdiv class='rp-rating'\u003e\n\u003cspan class='resource-pool'\u003e\n\u003cspan class='pool-label'\u003ePublisher:\u003c/span\u003e\n\u003cspan class='pool-name'\u003e\n\u003cspan class='text'\u003e\u003ca data-publisher-id=\"30356011\" href=\"/search?publisher_ids%5B%5D=30356011\"\u003eCurated Video\u003c/a\u003e\u003c/span\u003e\n\u003c/span\u003e\n\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-description'\u003e\n\u003cspan class='short-description'\u003eIf you look on the web, you’ll find there are only three sources of conflict… or maybe it’s five… or eight…The truth is - as anyone who has lived any length of time knows – that there are as many causes of conflict as combinations of...\u003c/span\u003e\n\u003cspan class='full-description hide'\u003eIf you look on the web, you’ll find there are only three sources of conflict… \u003cbr/\u003eor maybe it’s five… \u003cbr/\u003eor eight…\u003cbr/\u003e\u003cbr/\u003eThe truth is - as anyone who has lived any length of time knows – that there are as many causes of conflict as combinations of people. That’s to say, nearly an infinite number!\u003cbr/\u003e\u003cbr/\u003eBut we can group them together and give examples, to better understand how conflict arises.\u003cbr/\u003eAnd, in the world of projects, I am going to start with two big groupings:\u003cbr/\u003e1. Pragmatics and \u003cbr/\u003e2. Politics\u003cbr/\u003e\u003cbr/\u003eAnd I will split each into two. \u003cbr/\u003eUnder Pragmatics, we have conflict relating to:\u003cbr/\u003e• The tasks we need to do\u003cbr/\u003e• The processes we follow\u003cbr/\u003eThen, I’ll split Politics into:\u003cbr/\u003e• The intimate politics of relationships\u003cbr/\u003e• The macro politics of our environments\u003cbr/\u003e\u003cbr/\u003eTask-related Sources of Conflict\u003cbr/\u003e1. Allocation of tasks\u003cbr/\u003e2. Skills and capabilities\u003cbr/\u003e3. Overlaps and interdependencies between tasks\u003cbr/\u003e4. Standards to which the tasks will be held\u003cbr/\u003e\u003cbr/\u003eProcess-related Sources of Conflict\u003cbr/\u003e1. Choice of method\u003cbr/\u003e2. Information: missing, incorrect, ambiguous, partial, conflicting\u003cbr/\u003e3. Governance and oversight – along with penalties and rewards\u003cbr/\u003e4. Jurisdiction and legitimacy\u003cbr/\u003eAlready we are straying towards politics!\u003cbr/\u003e\u003cbr/\u003eRelationship-related Sources of Conflict\u003cbr/\u003e1. Identities – this is about personality, perception, and approach\u003cbr/\u003e2. Values – this is about styles, priorities, goals – what is important to us\u003cbr/\u003e3. Status – differences in status and the pressures they create\u003cbr/\u003e4. Communication – all this wouldn’t be so bad if we could communicate without misunderstandings arising from the way we all have our own ways to communicate and we all interpret the world within our own unique frames of reference – there’s a whole video in there!\u003cbr/\u003e\u003cbr/\u003eEnvironment-related Sources of Conflict\u003cbr/\u003e1. Culture\u003cbr/\u003e2. Conditions\u003cbr/\u003e3. Resources – availability, access, and competing demands: assets, materials, money, people\u003cbr/\u003e4. Rules and policies\u003cbr/\u003e\u003cbr/\u003eI have a video program: 'Dealing with Conflict in Projects'\u003cbr/\u003eLearn more about the course and get a 30% discount with this \u003ca href='https://bit.ly/ConflictYouTube30off' target='_blank' rel='nofollow'\u003elink\u003c/a\u003e\u003cbr/\u003e\u003cbr/\u003eHere are the main topics you'll cover:\u003cbr/\u003e• The sources of conflict\u003cbr/\u003e• How to listen\u003cbr/\u003e• The effect of personalities on conflict\u003cbr/\u003e• The ways people resist imposed ideas\u003cbr/\u003e• The signs and stages of conflict escalation\u003cbr/\u003e• The steps for de-escalating conflict\u003cbr/\u003e• Strategies for resolving conflict\u003cbr/\u003e• Five ways to handle conflict\u003cbr/\u003e• How to recover a broken (workplace) relationship\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='action-container flex justify-between'\u003e\n\u003cbutton aria-expanded='false' aria-label='Read more description' class='rp-full-description' type='button'\u003e\n\u003ci class='fai fa-solid fa-align-left'\u003e\u003c/i\u003e\n\u003cspan id='read_more'\u003eRead More\u003c/span\u003e\n\u003c/button\u003e\n\u003cdiv class='rp-report'\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv aria-labelledby='resource-details-heading' class='rp-info-section'\u003e\n\u003ch2 class='title' id='resource-details-heading'\u003eResource Details\u003c/h2\u003e\n\u003cdiv class='rp-resource-details clearfix'\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eCurator Rating\u003c/dt\u003e\n\u003cdd\u003e\u003cspan class=\"star-rating\" aria-label=\"4.0 out of 5 stars\" role=\"img\"\u003e\u003ci class=\"fa-solid fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-solid fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-solid fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-solid fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-regular fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003c/span\u003e\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt class=\"educator-rating-title\"\u003eEducator Rating\u003c/dt\u003e\u003cdd\u003e\u003cdiv class=\"educator-rating-details\" data-path=\"/educator_ratings/rrp_data?resourceable_id=87460253\u0026amp;resourceable_type=Boclips%3A%3AVideoMetadata\"\u003e\u003cspan class=\"not-yet-rated\"\u003eNot yet Rated\u003c/span\u003e\u003c/div\u003e\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eMedia Length\u003c/dt\u003e\n\u003cdd\u003e11:32\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eGrade\u003c/dt\u003e\u003cdd title=\"Grade\"\u003e10th - Higher Ed\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eSubjects\u003c/dt\u003e\u003cdd\u003e\u003cspan\u003e\u003ca href=\"/search?grade_ids%5B%5D=256\u0026amp;grade_ids%5B%5D=257\u0026amp;grade_ids%5B%5D=258\u0026amp;grade_ids%5B%5D=259\u0026amp;search_tab_id=1\u0026amp;subject_ids%5B%5D=1319782\"\u003eCareer \u0026amp; Technical Education\u003c/a\u003e\u003c/span\u003e\u003c/dd\u003e\u003cdd class=\"text-muted\"\u003e\u003ci class=\"fa-solid fa-lock mr5\"\u003e\u003c/i\u003e1 more...\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eMedia Type\u003c/dt\u003e\u003cdd\u003e\u003cspan\u003e\u003ca href=\"/search?grade_ids%5B%5D=256\u0026amp;grade_ids%5B%5D=257\u0026amp;grade_ids%5B%5D=258\u0026amp;grade_ids%5B%5D=259\u0026amp;search_tab_id=2\u0026amp;type_ids%5B%5D=4543647\"\u003eInstructional Videos\u003c/a\u003e\u003c/span\u003e\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eSource:\u003c/dt\u003e\n\u003cdiv class='preview-source' data-animation='true' data-boundary='.rp-info' data-container='.rp-resource-details' data-html='false' data-title='Online PM Courses gives you clear, practical Project Management knowledge, that is easy to understand and apply. 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