There are various strategies for dealing with problem staff. Sadhana Smiles provides practical advice: - Understand the person's position - Consider your management style - Reduce emotion & seek input - Agree on problem & action...

Through age appropriate video scenarios, students will learn the difference between talking with adults versus talking to your peers. Typically, you can act casually around friends and more formally when speaking to adults. The program...

Reward Power (French & Raven) is one of the types or bases of power. We look at examples and how you can use reward power as a leader.

According to French and Raven (1959), power is social influence. Reward power is the ability to...

How do you say I don't know when you don't know an answer without looking incompetent? This skill can make or break a presentation or meeting.



Yes, however, you'd better give some good follow up content if you want to...

In this video, Peter Wallbridge discusses the step-by-step process of managing the recruitment process. He emphasizes the importance of creating a comprehensive position description and employer value proposition to attract the right...

Public Speaking Credibility is the key to being a believable, persuasive presenter and we'll look at six components of credibility.

If you're speaking or presenting, you must be believable. In other words, you must be a...

What I Think of Linkedin & Let's Connect!

Viewers will learn the importance of sharing and friendship. They will come to understand that sharing demonstrates that you care for that person. Students will also learn important communication skill techniques.

This video provides tips and advice for job interview success, emphasizing the importance of preparation, professional appearance, and effective communication. It covers topics such as dressing appropriately, researching the company,...

Learning how to ask rhetorical questions for public speaking is a great technique to engage listeners. We define, explain, and look at how to ask rhetorical questions.

A plain definition of a rhetorical question is one that is asked...

How Can I Speak Up with Confidence! These 7 concrete tips will make you instantly look and sound more confident especially in group meetings.

In this video, age appropriate scenarios demonstrate basic communications skills such looking a person in the eye, using appropriate words and body language.

Communication Professor's reaction to Will Smith's viral moment, "I'm not afraid to die on a treadmill," interview with Tavis Smiley. Will Smith sends the clear message that he won't be outworked but he expresses himself in a compelling...

Public speaking and ordinary conversation have many similarities and important differences that should help become more confident in your public speaking skills. You'll be building your skills on what you already know from your everyday...

Team leaders and managers often have to present training sessions. Often, the people scheduling these mash various topics together. As a speaker, how do you handle two unrelated topics in the same presentation?



Essentially,...

In this video, the leader discusses the concept of Black Swan events and the importance of managing risk. She uses the metaphor of Black Swans to illustrate the unpredictability of these events. The leader emphasizes the need for...

In this video, a group of coworkers engage in a humorous discussion about apologies and the different types of sorry. They explore the importance of sincere apologies, accepting consequences, and the dynamics of their relationships. The...

Should You "Fake Till You Make It" ???

Students will learn through short video vignettes the importance of sharing your interests with others in order to build relationships with others. Viewers will come to understanding the importance of eye contact, listening and body...

This video explains project resource management and processes.<br<br/>/>

This clip is from the chapter "Project Communication Management" of the series "PMP® Certification Training".This section explains project resource management.

Use a Coke To Gesture When Speaking

In this video, a leader addresses their team about transitioning to a new system. They encourage team members to express their negative thoughts by writing them on slips of paper and depositing them in a box. The leader acknowledges the...

In this video, students will learn strategies for dealing with rejection from friends and peers. Viewers will come to understand the importance of keeping a positive self attitude and doing what is right for you.

In this video, a leader discusses the importance of sensational service in businesses. She emphasizes the need for genuine care, effective communication, and attention to detail in order to provide exceptional customer experiences....