Instructional Video5:39
Curated Video

Never Split the Difference - Masters of Negotiation series

10th - Higher Ed
Never Split the Difference by Chris Voss and Tahl Raz is the most recent book in our Masters of Negotiation series. But it immediately grabbed my attention. It's easy to read and full of absolute gold. Chris Voss is a former FBI hostage...
Instructional Video4:52
Curated Video

Bargaining for Advantage - Masters of Negotiation

10th - Higher Ed
We'll look at the negotiation lessons we can learn from 'Bargaining for Advantage: Negotiation Strategies for Reasonable People' by G. Richard Shell. When it comes down to it, negotiating is about creating a bargain that will advantage...
Instructional Video8:37
Curated Video

Handling Resistance - Masters of Negotiation series

10th - Higher Ed
The Handling Resistance Pocketbook is a mini-goldmine of tips and tricks to handle resistance in all sorts of contexts - including negotiation. And I know the author, Mike Clayton, well... It's me! Although not strictly a book about...
Instructional Video8:23
Curated Video

What are NLP Perceptual Positions? Putting Yourself in Another Person's Place

10th - Higher Ed
We sometimes use the phrase, ‘putting yourself in someone else’s shoes’. Well, NLP has a helpful technique that helps you do just that… and more. It’s called Perceptual Positions.
Instructional Video5:32
Curated Video

Fundamental Model of Negotiation - the Basic Negotiation Process

10th - Higher Ed
Some people find the idea of negotiating uncomfortable. It feels like negotiation is about asking for more than you deserve. It is not. In this video, we'll get started on the basics with the Fundamental Model of Negotiation.
Instructional Video4:21
Curated Video

Negotiating Team Roles in the Negotiation Process

10th - Higher Ed
As your negotiations get more complex, you will increasingly need to enter them with a team to support you. Maybe one person, maybe two or more. But what are the negotiating team roles that you and your colleagues will play? That is the...
Instructional Video5:32
Curated Video

Closing Stage of the Negotiation Process

10th - Higher Ed
People fear the closing stage of the negotiation process. They say: ‘what if they say “no” and it all breaks down?’ The truth is, if you do it right, closing makes yes more likely and any no will be a step along the way to ironing out...
Instructional Video2:20
Curated Video

Negotiation Follow-up - after the Negotiating Process

10th - Higher Ed
You may have closed your negotiation. But it's not completely done. You must always carry out all of the follow-up actions. If you don't, all your negotiating efforts could go to waste. So, I'll take you through the basics of what you...
Instructional Video4:36
Curated Video

Core Principles of Negotiation

10th - Higher Ed
Like every discipline, negotiation has a number of core principles that make it work. In this video, I share my eight core principles of negotiation, for negotiating with integrity.
Instructional Video5:47
Curated Video

Five Basic Negotiating Strategies - Key Concepts in Negotiation

10th - Higher Ed
What is your strategy when you go into a negotiation? There are five basic negotiating strategies. In this video, I'll describe them, based on the work of Kenneth Thomas and Ralph Kilmann.
Instructional Video5:29
Curated Video

Four Primary Negotiating Behaviors - Key Concepts in Negotiation

10th - Higher Ed
Sometimes, negotiations bring out the worst in people. After all, they are really conflict played out following a process and, we hope, in a respectful way. So, what can you expect? In this video, you'll learn about the four primary...
Instructional Video3:48
Curated Video

What is Leverage? Key Concepts in Negotiation

10th - Higher Ed
Leverage is a key concept in negotiation. So, what does it mean? I'll tell you.
Instructional Video5:52
Curated Video

Negotiation Acronyms: How Many do You Know?

10th - Higher Ed
Like so many things in the professional and managerial world, negotiation is full of buzz-words, jargon, and acronyms. In this video, I decode as many acronyms for you as I can think of!
Instructional Video5:15
Curated Video

What is Empathic Negotiation? - Negotiation Tools

10th - Higher Ed
Empathic negotiation allows you to get an understanding of how the other party is feeling. This will help you build rapport and improve your ability to negotiate effectively. Almost magically, your empathy lets you create trust and...
Instructional Video12:14
Curated Video

Preparation Stage of the Negotiation Process

10th - Higher Ed
A large part of the success of your negotiation will come from the preparation stage. This is where you think about the outcome you want from your negotiation. And there is a lot to prepare. So, in this video I will take you through all...
Instructional Video10:59
Curated Video

Opening Stage of the Negotiation Process

10th - Higher Ed
The opening stage of a negotiation is where the parties first come together. It sets up a shared basis for the negotiation to come. When you are opening your negotiation, there are seven things you need to cover. So, I'll take you...
Instructional Video11:05
Curated Video

Bargaining Stage of the Negotiation Process

10th - Higher Ed
The bargaining stage is where the rubber of your ambition hits the road of your negotiation. No - scrap that clichéd metaphor... The bargaining stage is the part of the negotiation that people usually think of, when they describe what...
Instructional Video16:00
Curated Video

Negotiation Goes Bad: How to Handle 6 Types of Bad Behavior

10th - Higher Ed
What do you do when negotiation goes bad? Do you know how to handle bad behavior at the negotiating table? In this video, I sow you how to: - recognize the signs - handle 6 types of bad behavior
Instructional Video12:04
Curated Video

How to Ask Questions - Negotiation Tools

10th - Higher Ed
It's better to judge people on the quality of the questions they ask, than on the answers they give. In negotiation, questioning is a hugely valuable skill. So, in this video, we look at how to ask questions, and discuss 8 types of...
Instructional Video13:30
Curated Video

Influencing and Persuading - Negotiation Tools

10th - Higher Ed
Arguably, negotiation is a structured process where each party is influencing and persuading the other to get the outcome they desire. I think there's more to negotiation than this. But influencing and persuading are certainly a big part...
Instructional Video7:24
Curated Video

62 Useful Phrases For Negotiating - Business English

Higher Ed
"In this Business English Negotiations lesson, I teach you lots of extremely useful phrases for negotiating. Example phrases from this lesson: Welcoming and relationship building/small-talk - It’s great to finally meet you in...
Instructional Video6:39
The Business Professor

Learning in Business School - Experiential Learning

Higher Ed
This Video Explains Learning in Business School - Experiential Learning
Instructional Video7:27
The Business Professor

Structure of Business Education

Higher Ed
This Video Explains Structure of Business Education
Instructional Video3:50
The Business Professor

Understanding Business & Career Development

Higher Ed
This Video Explains Understanding Business & Career Development