Product improvement is the process of making meaningful product changes that result in new customers or increased benefits realized by existing customers. The two most popular ways to make product improvements are to add new product features or improve existing ones. This article looks at the types of improvement that can be made and gives examples of how this company has made improvements to its software.

Concepts

product design

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Additional Tags

intercom, improving a product, redesign a product, software design

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Classroom Considerations

• Knovation Readability Score: 5 (1 low difficulty, 5 high difficulty)
• The intended use for this resource is Instructional