Interaction Design Foundation: What Is a Wicked Problem and How Can You Solve It?

Have you ever come across a problem so complex that you struggled to know where to start? Then you have stumbled upon a wicked problem. While these problems may not have a definite solution, there are certainly things you can do to mitigate any negative effects. When you learn how to tackle wicked problems, you learn how to improve the world and the lives of the people who live in it. Here, you'll learn the 10 characteristics of a wicked problem and five steps to tackle wicked problems using systems thinking and agile methodology.