This Effective Email Communication website also includes:
Despite its speed and convenience, an e-mail may not always be the best form of communication. As part of a series on specific writing assignments, a handout shares information on effective e-mail communication. In addition to outlining when e-mail is the appropriate form of communication to use, the handout also covers key components of writing an e-mail, such as greetings and sign-offs, carbon copies, and formal versus informal language.
- Write an intentionally poor e-mail and challenge learners to determine how to improve its content
- Come up with humorous topics for writers and use them to compose mock e-mails
- Content is geared toward college students and business professionals
- Includes hyperlinks to other relevant resources within the body of the handout
- Provides both positive and negative examples to support the content
- Lacks information on certain key e-mail features, such as reply versus reply all