Curated OER
Major Transport Routes 1
Students study the major transport routes used in global travel and tourism in this the first of two lessons. They look at the history and evolution of transport routes and how they affect the travel industry focusing in the United Kingdom.
Curated OER
Products and Services for Consumers and Industry
Students study the products and services that the United Kingdom's travel and tourism industry has to offer. They look at how a location is marketed in the public and private sector, and apply it to a practical exercise in marketing a...
Curated OER
Major Transport Routes 2
Students identify different transport routes used in travel and tourism. They research alternate forms of traveling instead of flying. They plan trips to a destination of their choice using alternate transportation methods.
Curated OER
REFERENCE AND RESEARCH SKILLS
Students examine useful sources of reference materials and highlight vital research skills.Students, in groups, should be encouraged to read as widely as possible to avoid being over-reliant on a narrow range of resources.
Curated OER
Customer Service Skills
Young scholars discuss and identify customer service skills. They examine customer's notions of justice and the three types of customer service delivery. They role-play different scenerios as well.