Curated OER
Telephone English
In this telephone etiquette worksheet, students will focus on words or phrases used over the phone. Students will read 7 questions or phrases and choose the correct answer or response to each.
Curated OER
The Phone is for You/Wrong Number
Review basic phone etiquette with your English language learners. There are two example conversations shown. Now, create a few examples of your own!
Other
Dj Zone: What to Say When Someone Calls
This site gives great tips for answering the phone in the most efficient and polite manner possible. Pretty good overview of basic telephone skills.
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