Curated OER
Telephone English
In this telephone etiquette worksheet, students will focus on words or phrases used over the phone. Students will read 7 questions or phrases and choose the correct answer or response to each.
Curated OER
Telephone Etiquette & Procedures
High schoolers are introduced to the proper way to talk on a telephone as an administrative assistant. In groups, they practice with one another in what to do in different situations. To end the lesson, they watch a PowerPoint...
Curated OER
The Phone is for You/Wrong Number
Review basic phone etiquette with your English language learners. There are two example conversations shown. Now, create a few examples of your own!
Curated OER
ESL: Using the Telephone
Twelfth graders practice telephone etiquette skills by simulating phone conversations. They discover how to making simulated 911 calls, taking phone messages, and dealing with telemarketers.
Curated OER
The Social Skill of Communication
Fifth graders explore communication by analyzing manners. In this social skills lesson plan, 5th graders review the different forms of communication and how to present yourself in a phone conversation, face to face meeting, e-mail, etc....