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Live Career: Proper Phone Interview Etiquette Can Propel You to the Next Step
Although targeted at those doing phone interviews as part of a job search, the etiquette tips in this article would serve a journalist well. Focus on contact, follow-up, and how to seem organized and prepared.
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How to Create a Great First Impression
This site describes how to make good initial immpressions by developing adequate telephone skills. Students who practice these skills will be more prepared for job interviews and careers.