Hi, what do you want to do?
Catholic Charities
Telephone Skills
The challenge in telephone conversations is that speakers and listeners cannot rely on body language to communicate. This 31-page packet includes a curriculum guide, lesson plans, assessments, and resource lists designed to help...
Curated OER
Yakety-Yak
Do talk back! The transcript of one side of a telephone conversation launches a study of dialogue. Class members imagine the response of the speaker on the other side of the conversation and record these responses on the provided...
Curated OER
Telephoning Problems Challenge Board Game
In this communication learning exercise, students participate in a board game that involves twenty-seven steps of how to carry on a telephone conversation with another person.
Curated OER
Telephone Communication
Students role-play telephone conversations. They view a video of a telephone conversation and discuss the vocabulary used during the conversation. They practice conversations and substitute responses.
Curated OER
Telephone Messages
Students practice having telephone conversations. They create their own phone message after practicing with each other. They also identify the different parts of a telephone.
Perkins School for the Blind
Conversation Skills
It is so important for learners with multiple disabilities to learn how to communicate for both social and functional reasons. Each child will choose a topic from the list and generate five questions related to that topic. They'll split...
Curated OER
The Phone is for You/Wrong Number
Review basic phone etiquette with your English language learners. There are two example conversations shown. Now, create a few examples of your own!
Curated OER
ESOL: Effective Telephone Communication
Students study ways to communicate via a telephone. They discuss and define what an emergency is and how to use 911 for emergency situations. They role-play conversations subsituting various emergency situations and take turns playing...
Curated OER
Making Plans: A Line-up Role-play
Pupils engage in a role-playing activity that focuses on conversation skills when using the telephone. They practice being one of two groups, callers and receivers, for the purpose of making plans with each other. There is a dialog page...
Curated OER
Mobile Phones
Why do we use phones? How does our language change on the phone? Learners practice phone conversations with the dialogues provided. They practice written phone dialogues with a partner, and create and perform phone conversations to...
Curated OER
Telephone Interview
In this telephone interview worksheet, learners read the telephone conversation and compose the questions for the highlighted answers.
Curated OER
Making a Doctor's Appointment Over the Phone
Students listen to a sample phone call making an appointment for a doctor's office. They complete a worksheet in which they fill in the missing words. They role-play a telephone conversation between a patient and a receptionist.
Curated OER
Module 14 Keeping In Touch
In this ESL instructional activity, student match 8 names with the events/facts that they are associated with. They write 8 sentences about the facts or events using the present simple verb tense. They put given words in the correct...
Curated OER
Vocabulary in Conversation
In this vocabulary in conversation worksheet, students enter the word in the dialog based on context clues, with answers available.
Curated OER
ESL: Using the Telephone
Twelfth graders practice telephone etiquette skills by simulating phone conversations. They discover how to making simulated 911 calls, taking phone messages, and dealing with telemarketers.
Curated OER
ESL Conversation: Advice Mingle Activity
In this ESL advice mingle activity worksheet, students move around the classroom asking their classmates for advice on problems they may have. They may also use the 20 problems listed on the worksheet.
New Jersey Historical Commission and New Jersey Council for the Humanities
Thomas Edison: The Wizard of Menlo Park
What would change in your daily life due to a power outage? Here, learners explore the inventions brought to us by the one and only, Thomas Edison, and imagine a day without them. Scholars take part in a grand conversation and write a...
Curated OER
The Social Skill of Communication
Fifth graders explore communication by analyzing manners. In this social skills lesson, 5th graders review the different forms of communication and how to present yourself in a phone conversation, face to face meeting, e-mail, etc....
Curated OER
Informational Questioning
High schoolers practice writing basic questions to gain information. Working as a class, they identify questions they would ask to gain information about locations, time, and events. After writing their questions, they practice asking...
Curated OER
Talking About Telephones
Learners dispute a telephone bill in a role play activity using a prepared dialogue. They create a dialogue between a customer and a telephone company representative from a prepared scenario. They read and respond to a problem about a...
Curated OER
Total English Elementary: Why Don't We...?
For this social skills practice worksheet, students list 3 ways to make a suggestion, respond to 2 questions regarding how one answers the telephone, read a telephone dialogue with a partner, and record information their partner gives to...
Curated OER
Questions.
In this conversation worksheet, students ask a partner 24 questions. Students write their partner's response next to each question.
Curated OER
Would You Mind...? Shall I...?
In this ESL polite requests activity, learners read 24 situations. Students work in pairs to read the scenarios and respond with a polite request (Would you mind...?) or an offer to help (Shall I?)
Curated OER
Please Press One For More Options
Students practice using automated phone answering systems. They discuss the many ways automated phone systems are used when trying to request information. Students role play calling service companies and using automated systems. This...