This article presents five styles or methods most often used by negotiators and methods of dealing with each.

Contains information regarding the various types of negotiation and negotiating processes, including links for more in-depth information for certain types.

In this Wide Angle video, view a case study of the mediation of a disagreement between an employee and his former employer in China's courts.

Successful working groups are marked by a range of different communication behaviors-actions people do with words and gestures, which they can practice and improve over time. This site lists seven behaviors to improve communication in...