Curated OER
Telephone Skills
Students discuss how to contact a potential employer with a phone call to the company and all the questions that may be asked. They use modeling and role-playing to provide an opportunity to practice telephone skills when contacting a...
Curated OER
Telephone Skills - knowing whether to stay on the line or leave a message
Students listen to a tape of a dialogue of a call to a workplace to determine whether to stay on the line or leave a message. They also practice short dialogues.