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University of Colorado
University of Colorado: Core Conflict Problems and Negotiation
Site contains a wealth of information on conflict, negotiation, interpersonal relationships, communication, and more. Spends considerable time with "complicating factors" in communication.
Other
Cooperative Communcation Skills: Emergency Kit [Pdf]
This site is provided for by Cooperative Communication Skills. Seven suggestions for resolving or refusing conflict before it gets out of hand. SL.9-10.1c Active Participation. CCSS.ELA-Literacy.CCRA.SL.1, SL.11-12.1c Questions/Part
Mind Tools
Introducation to Communication Skills
This article reveals the purpose of communication: to get your message across to others. This may seem elementary, but the process that involves both the sender of the message and the receiver is complex and can lead to confusion and...