Catholic Charities
Telephone Skills
The challenge in telephone conversations is that speakers and listeners cannot rely on body language to communicate. This 31-page packet includes a curriculum guide, lesson plans, assessments, and resource lists designed to help language...
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Telephone Messages
Students practice having telephone conversations. They create their own phone message after practicing with each other. They also identify the different parts of a telephone.
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ESL Conversation: Advice Mingle Activity
In this ESL advice mingle activity worksheet, students move around the classroom asking their classmates for advice on problems they may have. They may also use the 20 problems listed on the worksheet.
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ESL: E -Commerce- Vocabulary in Conversation
In this ESL vocabulary instructional activity, students fill in blanks with new vocabulary words given at the top of the page. Students can check answers for immediate feedback.
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Teaching Telephone English for Business ESP English Classes
Students practice the practical skill of telephone communication. They perform a series of role plays to give them practical experience in the proper way to speak and respond while on the telephone.
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Telephone Interview
In this telephone interview worksheet, students read the telephone conversation and compose the questions for the highlighted answers.
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ESL Lesson Idea: Reporting Emergencies
Students examine how to access community emergency services including calling 911. They study vocabulary associated with emergency situations and write emergency 911 conversations with at partner.
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Would You Mind...? Shall I...?
In this ESL polite requests worksheet, learners read 24 situations. Students work in pairs to read the scenarios and respond with a polite request (Would you mind...?) or an offer to help (Shall I?)
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ESL: Using the Telephone
Twelfth graders practice telephone etiquette skills by simulating phone conversations. They discover how to making simulated 911 calls, taking phone messages, and dealing with telemarketers.
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Module 14 Keeping In Touch
In this ESL worksheet, student match 8 names with the events/facts that they are associated with. They write 8 sentences about the facts or events using the present simple verb tense. They put given words in the correct order to make 7...
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Informational Questioning
Students practice writing basic questions to gain information. Working as a class, they identify questions they would ask to gain information about locations, time, and events. After writing their questions, they practice asking and...
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Take A Message
Students practice accurate note taking skills, recording only pertinent information. Using proper grammar and useage, they record accurate phone messages. This lesson is intended for students acquiring English.
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Communtiy Medical Facilities
Students describe various medical facilities and the services they provide. Working in pairs, students research and list the location and telephone number of community medical facilities and the services they provide. Independently,...
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Preventing Household Hazards
Students identify how household materials can be hazardous to themselves and family members. Precautions for preventing and/or minimizing various hazards are discussed as a class. Working in pairs, students create a directory of...
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Two-Word Verbs
In this grammar learning exercise, students study, discuss and write nineteen grammatically correct sentences utilizing a variety of verb combinations with the verb up.
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Breaking News English: US Teen Visits Baghdad to do His Homework
In this English worksheet, students read "US Teen Visits Baghdad to do His Homework," and then respond to 1 essay, 47 fill in the blank, 7 short answer, 20 matching, and 8 true or false questions about the selection.
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Breaking News English: i-Phones Are Now Musical Instruments
In this English worksheet, learners read "iPhones are Now Musical Instruments," and then respond to 1 essay, 47 fill in the blank, 7 short answer, 20 matching, and 10 true or false questions about the selection.
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Breaking News English: California Abduction
In this Jacee Lee Dugard worksheet, students read the article, answer true and false questions, complete synonym matching, complete phrase matching, complete a gap fill, answer short answer questions, answer discussion questions, write,...
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Consumer Complaint Menu Role-play
In this role play activity, students participate in a role play about a consumer complaint in a restaurant. Students complete 5 steps in the role play.