Discover how resolving conflicts can lead to a better outcome for both sides from the PBS KIDS series ARTHUR. Included are support materials for teachers. [11:26]

A manager and an employee explain the importance of communication and seeing issues from another person's perspective in order to quickly and effectively resolve conflicts in the workplace.

At the end of this lesson, the learner will understand the Thomas-Kilmann Conflict Assessment and the five conflict styles it presents. It is 2 of 3 in the series titled "Overview of 5 Conflict Styles."

At the end of this tutorial, the learner will understand that conflict may be neutral, may have disadvantages or may have advantages. . It is 2 of 3 in the series titled "Is Conflict Good or Bad?."

At the end of this tutorial, the learner will understand that the use of conflict resolution techniques in ongoing relationships -- even when no overt conflict is present -- can serve to prevent conflict. It is 1 of 3 in the series...

At the end of this tutorial, the learner will be able to introduce the concept of the Third Side to a conflict resolution process. It is 1 of 3 in the series titled "Identifying the Third Side in a Conflict and Making It Relevant to...

At the end of this tutorial, the learner will understand that different conflict resolution processes have greater of lesser degrees of "fit" with different conflicts.

At the end of this tutorial, the learner will know how to adapt given conflict resolution processes to address a particular conflict. It is 1 of 3 in the series titled "Selecting a Method or Crafting Your Own."

At the end of this tutorial, the learner will understand that the conflict resolution process is rarely linear, but usually moves back and forth between stages and techniques. It is 2 of 3 in the series titled "Resolution Requires...

At the end of this tutorial, the learner will understand the resolution and post-conflict stages of conflict. It is 2 of 3 in the series titled "Resolution and Post-Conflict."

At the end of this tutorial, the learner will understand the pre-conflict stage of conflict. It is 2 of 3 in the series titled "Pre-Conflict."

At the end of this tutorial, the learner will understand that people associate certain conflict styles more strongly with women than with men (and vice versa) and that people often act "as expected to" by their culture in conflict. It is...

At the end of this tutorial, the learner will understand the concept of intractable conflict. It is 4 of 4 in the series titled "Intractable Conflict."

At the end of this tutorial, the learner will understand Realistic Conflict Theory as one way of modeling and describing conflict. It is 2 of 3 in the series titled "Realistic Conflict Theory."

At the end of this tutorial, the learner will be able to identify benefits parties may perceive in unresolved conflict. It is 1 of 3 in the series titled "Addressing the Benefits of Unresolved Conflict."

At the end of this tutorial, the learner will understand the features common to all conflicts. It is 2 of 3 in the series titled "Common Features of Conflict."

This lesson will define, explore, and discuss different types of conflict. It is 3 of 7 in the series titled "Conflict."

At the end of this tutorial, the learner will understand the importance of parties perceiving each others' goals and needs as equally important in problem solving. It is 2 of 3 in the series titled "Conflict as Partnership:Making Other's...

At the end of this tutorial, the learner will understand how to raise the issue of possible cultural influence in conflict or conflict resolution situations and work with parties to address the issue. It is 1 of 3 in the series titled...

At the end of this tutorial, the learner will understand that parties in conflict can often have their interests met by moving away from positions. It includes a video, a video transcription, and a list of terms with definitions.

At the end of this tutorial, the learner will understand the process of conflict consulting as a means of helping a party resolve a conflict when the other party will not participate in a conflict resolution process. It is 1 of 3 in the...

At the end of this tutorial, the learner will understand that conflict resolution processes may have to be adapted to function within a workplace environment depending on the pace of work.

At the end of this tutorial, the learner will understand that conflict resolution theories continue to be generated, and to grow/change as new information is found and integrated. It is 2 of 3 in the series titled "Theoretical Overview."

At the end of this tutorial, the learner will understand ways to perform conflict resolution processes within the context or rules and requirements of a workplace. It is 3 of 3 in the series titled "Adapting CR Processes to Workplace...