Curated OER
Telephoning Problems Challenge Board Game
For this communication worksheet, students participate in a board game that involves twenty-seven steps of how to carry on a telephone conversation with another person.
Curated OER
Interpersonal Communications: Customer Service
High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...
Council for Economic Education
Satisfaction Please! (Part 2)
Simply understanding consumer rights may not help people solve their problems. Understanding who to turn to becomes key in many different scenarios. Teach the value of various organizations that fight for consumer rights through...
Curated OER
The Origins of Business
Students explore the world of inventions by utilizing Google Earth. In this global geography lesson plan, students research inventions such as the ball point pen, computer, telephone and typewriter. Students use the Google Earth software...
Curated OER
LET YOUR FINGERS DO THE WALKING
The student will recognize different information sources. 2. The student will use a telephone book as a resource for locating agricultural businesses
and people with agriculture-related jobs.Discuss the purpose of the phone book, and...
Curated OER
We've Gotcha Covered: The Iowa Insurance Story
Analyze the relationship between financial risks and the growth of the insurance industry in Iowa. Learners work in groups to analyze the major catastrophic events that occurred in their community. Several worksheets are included.
Curated OER
Over-the-Counter Culture
Students explore the changing consumer habits of Americans of various socioeconomic classes. They examine the exact costs of products, services and interest rates mentioned in the article and reflect on their own spending habits and...
Curated OER
Foundation, Nonprofit, All Matter to Me
Students examine different types of foundations and non-for-profit organizations. They identify the focus of the different organizations. They finally relate the beginning of certain foundations or non-for-profit organizations with...