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Teaching Telephone English for Business ESP English Classes
Learners practice the practical skill of telephone communication. They perform a series of role plays to give them practical experience in the proper way to speak and respond while on the telephone.
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Captain Keller's Business Letter
Pupils write a business letter similar to one Captain Keller might have written asking the Perkins Institution to recommend a teacher for his daughter in The Miracle Worker.
Perkins School for the Blind
Telephone Skills
What kid doesn't love talking on the phone? Learners with visual and intellectual disabilities get comfortable using several types of telephones. They begin by examining the phone, dialing, answering the phone, and then they work into...
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Telephoning Problems Challenge Board Game
In this communication learning exercise, students participate in a board game that involves twenty-seven steps of how to carry on a telephone conversation with another person.
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Telephone Directory Assistance
Students use their local telephone directory to locake information on a service provider.They write a descriptive paragraph based on the location of their service provider and the service they provide. This lesson is intended for...
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Interpersonal Communications: Customer Service
High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...
Council for Economic Education
Satisfaction Please! (Part 2)
Simply understanding consumer rights may not help people solve their problems. Understanding who to turn to becomes key in many different scenarios. Teach the value of various organizations that fight for consumer rights through...
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The Origins of Business
Students explore the world of inventions by utilizing Google Earth. In this global geography lesson, students research inventions such as the ball point pen, computer, telephone and typewriter. Students use the Google Earth software to...
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LET YOUR FINGERS DO THE WALKING
The student will recognize different information sources. 2. The student will use a telephone book as a resource for locating agricultural businesses
and people with agriculture-related jobs.Discuss the purpose of the phone book, and...
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Community Resources
Students create a list of specific government offices and community agencies in their community. They define the services each of the agencies provides. Students demonstrate how to locate information about services providers in the...
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We've Gotcha Covered: The Iowa Insurance Story
Analyze the relationship between financial risks and the growth of the insurance industry in Iowa. Learners work in groups to analyze the major catastrophic events that occurred in their community. Several worksheets are included.
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Grammar-Mechanics Session #1/Parts of Speech
As part of a grammar lesson, use these sentences to identify parts of speech. There are no directions, but parts of speech are available. The resource contains ten sentences in all.
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Give Me the Seven Digits
Sixth graders practice locating specific information by using the telephone book and othe common reference sources. After a lecture/demo, student groups utilize a worksheet which allows them to practice finding information.
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Over-the-Counter Culture
Students explore the changing consumer habits of Americans of various socioeconomic classes. They examine the exact costs of products, services and interest rates mentioned in the article and reflect on their own spending habits and...
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Spy vs. Spy?
Learners consider their beliefs about proper and improper surveillance and then create imaginary neighborhoods featuring surveillance technology in various public and private sites.
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Profit and Loss
In this reading a graph activity, students analyze a graph to determine profit and loss. Students answer comprehension questions about the information in the graph.
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Using Because, When, After, As, Although, Since, Even Though, and While
In this grammar worksheet, students complete ten unfinished sentences by adding a commas where necessary when adding additional clauses and phrases.
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Completing Sentences Set III, 28
In this writing worksheet, students complete ten sentences. The sentences practice using because, when, after, as although, sence, even though, and while.
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Asking For Help At Local Agencies
High schoolers identify and explore the ways in which businesses, government, and community organizations provided helpful information. A list of local agencies is comprised and students list questions which are appropriate to ask at...
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Foundation, Nonprofit, All Matter to Me
Students examine different types of foundations and non-for-profit organizations. They identify the focus of the different organizations. They finally relate the beginning of certain foundations or non-for-profit organizations with...
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First Aid
Fifth graders participate in first aid demonstrations. In this first aid lesson plan, the students answer questions and participate in demonstrations focusing on common household first aid conditions. The teacher poses first aid...
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Avoir, Être, et Le Passé Composé
The lesson begins with direct instruction: how and when do we use avoir and être to form the past tense? After identifying the verbs that use either avoir or être, French learners write about five things they did the week prior. Then, in...
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Restaurant Income and Expenditure
In this reading a graph instructional activity, students analyze a graph and answer comprehension questions.
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ESL: E -Commerce- Vocabulary in Conversation
In this ESL vocabulary instructional activity, students fill in blanks with new vocabulary words given at the top of the page. Students can check answers for immediate feedback.