There are two primary forms of communication: verbal and nonverbal. With verbal communication, people express their thoughts, ideas, and feelings through spoken or written language. Nonverbal communication uses other methods, such as...

Unethical tactics are those meant to deceive or harm others with no overwhelming individual or societal good that outweighs the harm of deceit.

What is the Bridging Epistemologies Framework? The framework Cook and Brown helps to think of knowledge in an organizational context and understanding why and how we know things collectively. Their model strengthens the link between...

What are some common biases and errors in Deicsion Making? here are a plethora of cognitive biases, also known as subconscious errors, that have been studied by psychologists, and it is important to understand that each individual will...

This Video Explains Developing a Strategic Negotiation Plan

What is Design Thinking? Design thinking refers to the set of cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when...

What is the Cynefin Framework? The Cynefin framework (Figure 1 below) is a problem-solving tool that helps you put situations into five "domains" defined by cause-and-effect relationships.

Contribution margin is a key assumption when conducting a Cost Volume Profit Analysis. This video explains the relevance of this assumption.

The video discusses the various scenarios in which a party may be discharged from their obligations or duties under a contract. It covers topics such as complete and substantial performance, rejection of reasonable tender performance,...

Explanation of Contextual Advertising

There are four main types of contexts in communication. These factors influence the way that communication takes place, the way that communicators react, and the way that messages are delivered and received. Those communication types are...

This Video Explains Communication Tactics in a Negotiation

This Video Explains Cognitive Framing in Negotiations

What is Emotional Intelligence? Emotional intelligence is most often defined as the ability to perceive, use, understand, manage, and handle emotions.

Email Etiquette - Business Etiquette

What is an Elevator Pitch for a Startup Venture? An elevator pitch is a brief, yet powerful, introduction to your startup. The name is derived from the idea of pitching to someone during a short elevator ride—about 30 seconds. It should...

Disparate Treatment

Discrimination by Disparate Impact Examples

Effective cross-cultural negotiation requires the ability to adapt communication styles to fit the cultural norms of the other party. This can include adjusting your language, tone, and style of communication to ensure that your message...

This Video Explains Differences that Affect the Negotiation Process

Insider Trading Under Section 14 of 1934 Act

This Video Explains Individual Perceptions in a Negotiation

Firm Need in Hiring Process

Explanation of the process for Accepting an Offer to Contract - Contract Formation