Objectively, some shows end with rough final acts, but we are finding that this isn’t the only factor in our discontent. Unsatisfactory finales also reflect common types of relationships we build with fictional characters.

New ReviewManagers in the workplace need to negotiate every day - over big things and small. In this video, I introduce all the fundamental things you need to know about negotiation.

Haggling over prices is a national Italian pastime. So be prepared—Italians tend to relish the art of negotiating. In general, negotiations take place among managers of equal rank. The Italians may seem informal, but take care not to...

Howcast -Learn how anger and grief are linked from anger management expert Dr. J. Ryan Fuller in this Howcast video.

When losing someone or something that is important to us we often go through 5 stages of grief: denial, anger, bargaining, depression, and acceptance. Each stage serves a purpose to help us come to terms with a loss. This complex...

There is no single change curve: there are many. And they are all useful to a Project Manager involved in change. So what is the change curve?

Whether it's with suppliers, stakeholders, or colleagues on your team, negotiation is a skill that project managers use nearly every day. But, as the stakes get higher, it becomes...

Nobody likes resistance, right?

Well, despite this, it's actually a good thing. Let me expla

in...

There’s a simple model of resistance to change that you may be familiar with. It’s...

The Grief Cycle is the root source of much of our understanding of change in organizations, personal change, and how to manage change. It has a well-known acronym: DABDA. <b<br/>r/>

So, what are the Grief Cycle, and DABDA?

Can your negotiation reach an agreement? The answer lies in the overlap between your interests and the other party's. This is the 'scope for agreement'. This video introduces you to this concept, and to the related concept of 'scope for...

Do not underestimate how important the non-verbal aspects of negotiation are. In this video, we look at body language and other non-verbal cues we give, while negotiating.

Everybody goes into a negotiation with power. The power to say yes, to say no, to move the negotiation forwards, or to frustrate progress. But where does this power come from?

The number one skill for negotiators is communication. And listening skills are the most important aspect of communication.



If you want to succeed in negotiation, you MUST get good at listening. So, this is what I talk about...

Like everything, negotiation is easier when you have a few simple, effective tools. Two tools that will help you prepare for your negotiation and assess what come us during it are: Force-field Analysis and PMI Analysis.



I'll...

One of the most important parts of preparing for a negotiation is knowing what you want - and what you need. And the best tool for this is MOSCOW Analysis.

One inevitable consequence of negotiation is deadlock. I hope it won't happen too often. But happen it will.<b<br/>r/>

So, you need to be prepared to handle deadlock and find a way forward. here are three strategies.

What do you do if your negotiation breaks down? In particular, you have a breakdown in the relationship with the other party? That's why I developed my 10-step Breakdown Routine.



The Breakdown Routine is designed (and tested)...

If I had to pick one CLASSIC book in the field of negotiation, then I'd undoubtedly choose Getting to Yes: Negotiating Agreement without Giving in by Roger Fisher & William Ury

The follow-up to the classic 'Getting to Yes' is the equally valuable 'Getting Past No: Negotiating in Difficult Situations' by William Ury. Let's summarize its ideas.

Never Split the Difference by Chris Voss and Tahl Raz is the most recent book in our Masters of Negotiation series. But it immediately grabbed my attention. It's easy to read and full of absolute gold.



Chris Voss is a former...

We'll look at the negotiation lessons we can learn from 'Bargaining for Advantage: Negotiation Strategies for Reasonable People' by G. Richard Shell.



When it comes down to it, negotiating is about creating a bargain that will...

The Handling Resistance Pocketbook is a mini-goldmine of tips and tricks to handle resistance in all sorts of contexts - including negotiation. And I know the author, Mike Clayton, well... It's me!



Although not strictly a book...

Some people find the idea of negotiating uncomfortable. It feels like negotiation is about asking for more than you deserve. It is not. In this video, we'll get started on the basics with the Fundamental Model of Negotiation.

As your negotiations get more complex, you will increasingly need to enter them with a team to support you. Maybe one person, maybe two or more. But what are the negotiating team roles that you and your colleagues will play? That is the...