Curated Video
Appearance Matters in Influence & Persuasion
First impressions matter. My father said: ‘you only get one chance to make a first impression’. And we judge each other when we first meet. So, let’s look at why appearance matter and how to optimize your appearance for persuasion.
Curated Video
How to Use Your Authority to Influence and Persuade
I am not sure if it’s mostly society or psychology, but most of us feel a sense of duty to authority. When we perceive someone has a higher status in hierarchy, social standing, or intellect, we tend to defer to them. To do otherwise is...
Curated Video
Momentum: How to Make it Easy for them to Say 'Yes'
An important part of influence is making it as easy as possible for someone to comply. And there are two great techniques from the world of time management to generate momentum and make it easy for them to say yes.
Curated Video
Self Awareness: What is it and How to Build it?
The first domain of Emotional Intelligence is really simple, you’d think. It’s Self Awareness. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK
Curated Video
Pricing and Fear of Price
This is a course about sales. And most salespeople have no control over the prices of the products and services they need to sell. So, I am not going to talk about the economics, strategy, or internal politics of setting a price. I want...
Curated Video
Traits Models of Leadership
There are many approaches to modeling leadership. But, perhaps the oldest assumes that leaders are people born with a specific set of qualities, or traits. Today, we still recognize that there are some traits that can make us better...
Curated Video
Goleman's 6 Leadership Styles - A Styles Models of Leadership
We’ve seen models of leadership based on personal traits, individual behaviors, and the roles we need to fulfill. Another approach relates to the way we lead: that is, the style we adopt.
Curated Video
What is Transformational Leadership?
Transformational leadership is a story in three parts. But those parts are closely integrated, so buckle up for a longer video than usual.
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What is Charismatic Leadership?
Charismatic leadership combines charm, interpersonal skills, and persuasiveness to motivate and influence others.
Curated Video
Situational Leadership: A Generic Day-to-Day Model
In this video, I will explain the basics of situational leadership, using generic terminology. Oops! at 08:40, the words 'High Instruction' pop onto screen. They should say 'Low Instruction, of course. My bad! What I say out loud is...
Curated Video
Avoid Leaking Authority and Giving up Gravitas
In other videos on Gravitas, I've spoken about acquiring authority. In this last video of the series, I talk briefly about how to avoid leaking authority.
Curated Video
Handling Resistance - Masters of Negotiation series
The Handling Resistance Pocketbook is a mini-goldmine of tips and tricks to handle resistance in all sorts of contexts - including negotiation. And I know the author, Mike Clayton, well... It's me! Although not strictly a book about...
Curated Video
Teamwork: Essentials of Working as a Team
You want to encourage good teamwork. You know how valuable it can be. But what are the essential disciplines a team leader needs, to get the best team working from your team?
Curated Video
What is the Team Leadership Continuum? [Tannenbaum & Schmidt]
Robert Tannenbaum and Warren H Schmidt set out a range of leadership behaviours. This model gives us a powerful team leadership continuum.
Curated Video
Daniel Goleman's 6 Leadership Styles for Team Leaders
In his book, The New Leaders, Daniel Goleman and his co-authors set out 6 leadership styles for team leaders.
Curated Video
Why You Should Never Use the Feedback Sandwich - swap to the Feedback Burger
The Feedback Sandwich is the first method many managers learn for giving feedback. But it's deeply flawed. However, with one simple modification, it becomes powerful... It becomes the Feedback Burger.
Curated Video
Feedback Failure: What if Your Feedback Doesn't go to Plan?
Feedback can start to seem routine, in a well-run team. But feedback doesn’t always go to plan. In this video, we’ll look at four of the most common reasons why feedback doesn't go to plan – and what to do about each type of feedback...
Curated Video
Get a Favor: How to Get Someone to Help you or Do You a Favor
We often need other people to do something for us. But we don’t necessarily have the authority to tell them to do it, or to ask them and expect them to comply. This is where influence is at a premium. You need to combine some long-term...
Curated Video
Self Motivation: What is it and How to Build it?
Self Motivation is your ability to get up and get going when you’d really rather curl up and let it go. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK
Curated Video
How to Control Your Nerves Before and During Your Presentation
Many people would say that giving a presentation is the scariest thing they need to do at work. Indeed, some people who do it a lot still find it a real challenge to get their nerves under control. Happily, a little nervousness can give...
Curated Video
NLP Change Work: How Does NLP Go about Changing People?
The biggest claims that NLP practitioners make are that NLP has a toolkit of methods for helping people to change. This includes things like lack of confidence, uncertainty about decisions, stress, and anxiety. So, what is the basic...
Curated Video
Team Leadership: Handling Team Problems
Team working is not always smooth and easy. So, an essential part of team leadership is handling team problems. Here we look at the basics of how to handle 8 common team problems.
Curated Video
Advanced Platform Skills: Master-level Presentation Tips
This is the second of two videos on the platform skills that will make your presentation come across great. In the last one, we looked at the basics that will make you a great presenter. But, in this one, let’s focus on some of the...
Curated Video
Confidence - The Basics & Basis of Confidence
Confidence is belief in yourself and your ability to succeed. But where does it stem from? In this video, we'll look at the basis of confidence - the absolute basics that every manager and professional should start with.