Professor Edward D. Hess spent more than 20 years in the business world as a senior executive at Warburg Paribas Becker, Boettcher & Company, the Robert M. Bass Group and Arthur Andersen. He is the author of 12 books, over...

The video discusses the five cognitive skills that make up social intelligence: sympathy, self-awareness, empathy, metacognition, and theory of mind. It explains how these skills develop over time and how they allow us to understand...