Seven Dimensions
Delivering Outstanding Customer Service
In this video, the speaker emphasizes the importance of delivering exceptional customer service in order to ensure the success of the business. The video also introduces a new policy of getting things right the first time and emphasizes...
Communication Coach Alex Lyon
Active Listening Skills
Improve your Active Listening Skills, a key part of our overall effective communication skills Active listening skills, which some people call reflective listening, are critical for professionals, leaders, students, parents, customer...
Mazz Media
Modeling Everyday Social Skills- I Can Show Interest In others
Using age appropriate, true-to-life scenarios, this video will help children to understand the importance of proper communication skills in order to build relationships and friendships.
Mazz Media
Modeling Everyday Social Skills- I Can Take Turns
Viewers will come to understand the importance of sharing when it comes to developing relationships with others.
Mazz Media
Modeling Everyday Social Skills- Talking to Your Teacher
In this video students learn how to have a successful discussion with your teacher. The program emphasizes the importance of being polite and respectful, and using good listening skills when talking with a teacher.
Mazz Media
Modeling Everyday Social Skills- I Can Show I Care
Using age appropriate vignettes, this program demonstrates the skills necessary to show you care about someone else. The video includes a discussion about communication and listening skills.
Mazz Media
Modeling Everyday Social Skills- I Can Greet A Grownup
This video is designed to help students understand basic communication skill including appropriate words, body language and listening skills.
Mazz Media
Modeling Everyday Social Skills- Understanding and Caring
In this video, students will learn about what empathy is, and what it takes to be empathetic towards others.
Mazz Media
Modeling Everyday Social Skills- Reciprocal Conversation
In this video students model good listening skills and demonstrate how to have a successful and reciprocal conversation.
Mazz Media
Modeling Everyday Social Skills- I Can Follow Directions
In this video children will learn about the listening skills necessary to understand directions from a teacher that will help them become better students, and experience more success in the classroom.
Seven Dimensions
Customer Complaints: Turning Negatives into Positives
This video showcases the philosophy and approach of a company towards handling complaints. The teacher in the video emphasizes the importance of turning complaints into new bookings, addressing customer grievances promptly, and providing...
Seven Dimensions
Understanding and Addressing Workplace Bullying
In this video, a leader addresses the issue of bullying in the workplace by discussing its impact and providing examples. The leader then facilitates an exercise where participants role-play as bullies and victims to raise awareness and...
Seven Dimensions
Improving Customer Engagement in Retail
In this video, the speaker discusses the common phrase "Can I help you?" used in retail businesses and why it may not be effective. They suggest using alternative questions to engage customers and create a more personalized experience....
Mazz Media
Modeling Everyday Social Skills- Telling Isn't Tattling
Video modeling is a tool used to stimulate the visual senses. Students with ASD are visual learners and learn from visual teaching. This video presents social skills in the context of a school setting. It features middle school-aged...
Seven Dimensions
Conflict Resolution and Effective Communication in the Workplace
This video shows a workplace conflict resolution session, highlighting the importance of effective communication, respect, and understanding in resolving conflicts. It showcases various scenarios and strategies for addressing conflicts,...
Seven Dimensions
The Importance of Being a Good Listener
In this video, the importance of being a good listener is emphasized. The speaker discusses the need for focused eye contact and actively engaging with the speaker to show genuine interest. The video also highlights the consequences of...
Rachel's English
5 Tips to Improve Listening Comprehension - American English
Five tips, five secrets, five tricks to improving your listening comprehension skills! You can do this! Study how Americans speak to improve listening and pronunciation.
Oxford Online English
5 Steps to Improve Your English Listening - How to Improve Your English Listening
A free English lesson to help you improve your English listening. You’ll see simple, effective tips that anyone can use to improve their English listening skills. We’ll also give you a practical, easy-to-follow study plan to help you...
Curated OER
Knock Me Out at The Ball Game
Grover demonstrates the danger of not listening in this baseball video. He is unable to get a customer's hotdog order correct and repeatedly prevents him from catching a foul ball, all because of his inability to listen. This would be a...
British Council
British Council Go4 English for Arabic Speakers: Songs
This section of the British Council site for Arabic speaking children teaches English using a combination of fun songs, animation, and short word games (fill-in-the-blank, word finds, etc.). Songs relate to particular vocabulary sets --...
PBS
Pbs Learning Media: Daniel Tiger's Neighborhood: What Happened to My Crown?
Prince Wednesday takes his brother's crown without asking. Prince Tuesday becomes upset, but then they talk about taking other people's possessions. Remind kids that they cannot take other people's possessions without asking first. If...
British Council
British Council: Learn English Kids: The Story of My Dad
Use this story that can be listened to and read to practice reading skills that pick out details from a story. Activity is included.
British Council
British Council: Learn English Kids: Dinosaur Dig
Use this story about a little girl and a dinosaur dig to practice reading skills such as story sequencing. Use the printable activity sheet to help you practice reading comprehension.
British Council
Learn English Kids: This Is the Way
Listen to this songabout personal grooming and follow along with the lyrics. It begins with a word and picture matching activity.