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Handling Resistance - Masters of Negotiation series
The Handling Resistance Pocketbook is a mini-goldmine of tips and tricks to handle resistance in all sorts of contexts - including negotiation. And I know the author, Mike Clayton, well... It's me! Although not strictly a book about...
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Four Quadrants of Team Leadership
A team can focus on two things: task and relationship. And, for each, there are 2 elements: the content and the process. This gives us 4 quadrants of team leadership.
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How we Work: Geert Hofstede's 6 Cross-Organization Cultural Dimensions
In the 1980s, the Dutch cultural psychologist Geert Hofstede returned to the study of culture, but focused on an analysis of organizational practices. The authors identified six cross-organizational dimensions that separate and define...
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Feedback Challenges: Bias in Feedback
In this video I want to discuss five common types of bias we find in feedback – and what you can do to minimize each of these forms of bias in feedback.
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Advertising Agencies: What They Offer and How to Select and Brief an Ad Agency
I guess the first question a business should be asking is ‘do I need an advertising agency?’ However, if the answer is ‘yes’, you’ll need to know what advertising agencies do, how to select one that’s right for you, and how to prepare a...
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Self Motivation: What is it and How to Build it?
Self Motivation is your ability to get up and get going when you’d really rather curl up and let it go. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK
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How to Create Excellent Visual Aids for Your Presentation
Make your presentation more engaging, more compelling and more memorable with good visual aids. And, let’s face it, that means slides. Whether you favor PowerPoint, Keynote, Google Slides, Prezzi, or another tool, how can you create...
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Cognitive Reappraisal: How to Control Negative Thoughts
Wouldn’t it be great if you could replace negative thoughts with alternatives that are both positive and true? Well, this is called Cognitive Reappraisal, and there are techniques to help you. Get our Kindle-exclusive companion to this...
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What are NLP Perceptual Positions? Putting Yourself in Another Person's Place
We sometimes use the phrase, ‘putting yourself in someone else’s shoes’. Well, NLP has a helpful technique that helps you do just that… and more. It’s called Perceptual Positions.
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Special Time: and How to Use it to Work Effectively
If you want to work effectively and be as productive as possible, you need to use the Special Time you have available to its fullest. So, in this video, let's look at what Special Time is, and the five types of special time you can use.
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Quinn and Cameron: Competing Values Model of Organizational Culture
Robert Quinn and Kim Cameron created a model of four organizational cultures. The Quinn and Cameron model is known as a “competing values framework” because it starts from two pairs of competing values.
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Receiving Feedback: How to Ask for Feedback
We know that good performance feedback can help us grow, develop, and improve. But we don't find it easy to ask for it. In this video, I'll tell you how to ask for feedback.
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Speaking with the Voice of Authority: How it Builds Gravitas
After body language, the next biggest impact on your gravitas and authority is how you speak: the words you use and how you say them. Your objective is to acquire the voice of authority: to have people want to hear what you say and pay...
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Failure of Multitasking: The Multitasking Myth
Multitasking is doing more than one thing at a time. Multitasking is a poor choice at best, and a disastrous one at worst. In this video, we look at three things: 1. What multitasking is 2. Why it doesn't work well 3. If you must...
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Conquer Procrastination: How to Avoid Putting Things Off
Procrastination is putting off doing something for no good reason. It is a time waster and a blight on our personal productivity. If you want to work effectively, you will need to conquer procrastination. And in this video, you'll get...
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Goal Setting: The Start of Your Time Management
Goals answer the question: What do you want? and, if you don't know the answer to that, how are you going to get it. So, goal setting is the vital first step to time management, personal productivity and, ultimately, success!
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My Top Tips for Giving Great Performance Feedback: Give your Feedback a BOOST
Here are my top tips for giving great performance feedback, to give your feedback a real BOOST.
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Presenting Solutions [Sales Process Part 6 of 9]
The part of the sales process that people think of as ‘selling’ is the step where you present solutions to meet your prospect’s needs. This is what we’ll look at in this video.
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NLP Meta Programs: How we See the World
In an earlier video, I talked about the filters in our brains that shape our interpretations of the world around us. But which bits of our experience do we delete, distort, and generalize? And which do we focus on? Meta Programs are the...
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Confidence - How You Can Feel Confident
Confidence is so important to your personal and professional success and wellbeing. So what can you do to feel confident? In this video, I'll talk about how you can feel confident now and into the future, with: - building long-term...
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Mental Presence - Being there, mentally
Presence is that state where people cannot help but notice you are there - in a good way. And one half of the key to this is Mental Presence. Being there, mentally.
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The 7 Elements of Charisma
Charisma is that kind of magnetism that draws people to you. But what are the elements of charisma that create that attraction? I'll list the top seven.
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Structure Your Comments: 5 Ways to Enhance your Authority
One of the most powerful ways to enhance your gravitas is to structure your comments. This shows that you are in command of what you're saying and demonstrates logical thinking. Both of these will give your listeners confidence that they...
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Exploring the Cultural Flavours of Lebanese Cuisine
Lebanese cuisine is a vibrant fusion of flavors and influences from various cultures, making it one of the most popular cuisines in the Middle East. With a focus on fresh herbs, spices, and olive oil, Lebanese food offers a diverse range...