Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief...

To keep up with a rapidly evolving job market, hiring practices need to change, too. In this practical talk, talent strategy expert Nithya Vaduganathan shares five crucial tips every hiring manager (and job seeker) should know in order...

Businesses need to stop cutting labor costs and start investing in people, says social impact investor Warren Valdmanis. In this perspective-shifting talk, he breaks down the essential ingredients of a "good" job -- which is more than...

Many companies have offered diversity trainings to teach their employees about implicit biases. But what does that mean, and is it really helping anything?

There are three billion working people on this planet, and only 40 percent of them report being happy at work. Michael C. Bush shares his insights into what makes workers unhappy -- and how companies can benefit their bottom lines by...

Morgana Bailey has been hiding her true self for 16 years. In a brave talk, she utters four words that might not seem like a big deal to some, but to her have been paralyzing. Why speak up? Because she's realized that her silence has...

If you ask people whether they think stealing is wrong, most of them would answer yes. And yet, in 2013, organizations all over the world lost an estimated total of $3.7 trillion to fraud. Kelly Richmond Pope explains how the fraud...

In our second to last episode of Soft Skills, Evelyn talks to us about Power and how it's not always bad, not always good, and useful to understand. Enjoy!

When someone says they’re “studying business” or they “work in business,” they could mean so many different things. They could be in marketing, sales, finance or human resources. So much goes into keeping a company running smoothly.

Work that's dictated by a fixed schedule, place and job description doesn't make sense anymore, says leadership expert Debbie Lovich. In light of the cultural shift towards remote work sparked by the pandemic, Lovich gives three...

When companies think of diversity and inclusion, they too often focus on meeting metrics instead of building relationships with people of diverse backgrounds, says Starbucks COO Rosalind G. Brewer. In this personable and wide-ranging...

This week, Stan Muller teaches you the basics of copyright in the United States. Copyright law is territorial, so we're going to cover the system we know the most about, and that's the US. Stan will talk about what kind of ideas can be...

The Innovator’s Dilemma reveals an astonishing paradox in business: successful companies tend to fail not because they do anything wrong, but because they do everything right. The theory explains why giants like Blockbuster collapse...

Develop ethical decision-making skills in business technology and communication. Learn responsibilities, proper use, and boundaries in Part 4 of this training.

It’s important to know that the typical workday in China varies depending on the region, the industry, and even what generation you’re talking about. Learn about the different types of companies and what their expectations are for...

In Hong Kong, there's no single management style, a reflection of the business community’s culturally diverse cosmopolitan flavor. While Chinese firms dominate the business landscape, there's also Western and Asian influences in business...

France's competitive business culture is evolving, becoming more pragmatic with a focus on economic expansion. Global technology and capital flows are nudging French industry to champion more efficient business processes and...

The French typically start their workday at 9:00 a.m. or earlier and work until around 6:00 p.m. Executives are often expected to work longer, until 7:00 or 8:00 p.m., typically continuing with email communications. Learn more about what...

Workers in South Africa follow a very similar schedule to workers in Western Europe and North America. Employees in South Africa hold closing time dear. Unless there’s a special reason to do so, they’re not likely to work past quitting...

Looking for tips for foreign managers in Singapore? To succeed as a manager in Singapore, you must have a basic understanding of the local business culture and its impact on management practices. Learn more about managing in Singapore,...

Singapore's decision-making practices have been influenced by the island's colonial history and the government's autocratic style. Explore how decision-making is evolving with the younger generation, who value critical thinking and...

The Japanese often refer to themselves as workaholics, but to foreigners, much of the work may seem unnecessary. Compared with companies in the West, offices may even seem overstaffed. But question a job function, and you’re likely to be...

Some management practices in Japan are distinctly Japanese, such as the formal rotation system in which personnel get relocated every two to three years—sometimes overseas. Many salarymen end up living apart from their families, often in...

Fine-tune management practices and learn practical tips for managing employees in Japan. Topics include making an effort to meet everyone in the office, bringing office gifts, and managing communications with employees and colleagues.