Instructional Video7:38
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Why Windows?

Higher Ed
In this video, we will look at why Microsoft Windows is so dominant on desktop systems. This clip is from the chapter "The Visible Computer" of the series "CompTIA A+ Certification Core 2 (220-1102)".This section explains the common...
Instructional Video5:14
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Users and Super Users

Higher Ed
This video explains users and super users. This clip is from the chapter "The Visible Computer" of the series "CompTIA A+ Certification Core 2 (220-1102)".This section explains the common safety procedures and hardware concerns as a PC...
Instructional Video9:15
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - What Is an Operating System

Higher Ed
This video explains what an operating system is. This clip is from the chapter "The Visible Computer" of the series "CompTIA A+ Certification Core 2 (220-1102)".This section explains the common safety procedures and hardware concerns as...
Instructional Video4:00
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Common Safety Procedures

Higher Ed
In this video, let's take a moment to talk about some common hardware concerns and operational procedures that will be critical to ensuring your success as a PC technician. This clip is from the chapter "The Visible Computer" of the...
Instructional Video7:01
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Physical Safety

Higher Ed
In this video, you will learn how to use anti-ESD tools, protect their fingers, and employ proper lifting techniques. This clip is from the chapter "Safety and Professionalism" of the series "CompTIA A+ Certification Core 2...
Instructional Video4:37
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Dealing with Difficult Customers

Higher Ed
In this video, you will learn how to effectively communicate with particularly difficult customers and examine some phrases that you can immediately use in similar encounters. This clip is from the chapter "Safety and Professionalism" of...
Instructional Video7:17
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Professional Communication, Part 2

Higher Ed
This video explains seeing the results in action. This clip is from the chapter "Safety and Professionalism" of the series "CompTIA A+ Certification Core 2 (220-1102)".This section introduces you to Safety and Professionalism. It also...
Instructional Video6:08
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Professional Communication, Part 1

Higher Ed
This video explains the communication skills every tech needs to provide this level of support. This clip is from the chapter "Safety and Professionalism" of the series "CompTIA A+ Certification Core 2 (220-1102)".This section introduces...
Instructional Video2:20
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - How to Use the Video Course

Higher Ed
Steve shows you how to use this video course alongside the CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition. He also shows you helpful hints about the videos This clip is from the chapter "All about the CompTIA A+" of the...
Instructional Video2:28
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - How to Pass the CompTIA A+ Exams

Higher Ed
In this video, the author describes the CompTIA A+ exam process and explores a good strategy for prepping for the exam. Schedule the exam first. This clip is from the chapter "All about the CompTIA A+" of the series "CompTIA A+...
Instructional Video4:20
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - What's on the CompTIA A+ Core 2 (220-1102) Exam?

Higher Ed
The Core 2 (220-1102) exam covers four big subject areas: operating systems, security, software troubleshooting, and operational procedures. The author dives into the sub-objectives in this episode, providing an overview of what you need...
Instructional Video2:24
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - How to Take the A+ Exam

Higher Ed
In this video, the author walks through how to take the CompTIA A+ exam, including the at-home and in-person options through Pearson Vue. This clip is from the chapter "All about the CompTIA A+" of the series "CompTIA A+ Certification...
Instructional Video4:40
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Why Get CompTIA A+ Certified

Higher Ed
CompTIA A+ is the de facto entry point for IT techs, the first certification you should get. It provides a common language for people in IT and prepares you for work in the industry. This clip is from the chapter "All about the CompTIA...
Instructional Video1:41
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - What Is the CompTIA A+

Higher Ed
This video introduces you to CompTIA A+. This clip is from the chapter "All about the CompTIA A+" of the series "CompTIA A+ Certification Core 2 (220-1102)".This section introduces the course and everything about CompTIA A+.
Instructional Video6:55
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Ticketing Systems

Higher Ed
As a tech, you will almost certainly be dealing with tickets. Customers or employees run into technical issues all the time and it's important to prioritize and address the problems and solve them in a timely manner. This is where...
Instructional Video6:27
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Recycling and Data Destruction

Higher Ed
Disposing of old computer gear means using environmentally friendly methods and wiping all your data from any storage devices. Batteries in computers need to go to special recycling centers. Data wiping methods take many forms, from...
Instructional Video10:54
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - The Zen of Backup

Higher Ed
Back up your data before you lose it! Create local backups, image backups, and file backups. Use Cloud storage for even more security. This clip is from the chapter "Operational Procedures" of the series "CompTIA A+ Certification Core 2...
Instructional Video5:41
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Change Management

Higher Ed
This video explains change management in operational procedures. This clip is from the chapter "Operational Procedures" of the series "CompTIA A+ Certification Core 2 (220-1102)".null
Instructional Video3:54
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Data You Need to Know

Higher Ed
Data is everywhere in our networks. Good techs understand the types of data used on networks and how to handle that data from a business, legal, and moral standpoint. Organizing our data also helps us understand the types of protections...
Instructional Video8:41
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Documents You Need to Know

Higher Ed
Good techs must be comfortable with the common documentation used by IT departments everywhere. From hardware inventory to network diagrams to the many policies used in our industry, tech should know when and how documentation comes into...
Instructional Video7:46
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Malware in Action

Higher Ed
This video demonstrates some destructive malware and ransomware applications to give you an idea of what to look for when you suspect a system has been infected. WARNING! If you attempt these at home, be sure you're in a sandbox or...
Instructional Video5:33
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Environmental Controls

Higher Ed
Controlling environmental factors enables you to create a safe computing space. This video looks at options for disposing of waste such as old printer cartridges and controlling temperature and humidity. The author describes proper...
Instructional Video4:50
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Incident Response

Higher Ed
Although procedures can vary among companies, the CompTIA A+ objectives follow a logical set of responses. This video describes each step. This clip is from the chapter "Securing Computers" of the series "CompTIA A+ Certification Core 2...
Instructional Video9:22
Curated Video

CompTIA A+ Certification Core 2 (220-1102) - Licensing

Higher Ed
Some software is free to use. Some are free for non-commercial use. Some require a paid license for any purpose. Some licenses focus on the number of human users, while others focus on the number of systems, or even the number of...