Social media is a necessary part of your business's marketing and it is so much more than just a lead source. Social media is a way to connect, grow, and learn for your business. In this video, I will show you 5 ways to use social media...

Do you have a deaf employee or deaf co-worker? In this video we go over vocabulary and how to communicate and give instruction to those who use American Sign Language as their main form of communication.

Hey Signers! Have you ever encountered a deaf customer and wish you were able to communicate with them? That's what this video is for! In this video we'll learn several new ASL signs as well as a ton of sentences that you can start using...

Change Management is always a challenging aspect of running a business and derive profit out of it. Lewin's Force Field Analysis Model lends a helping hand to businesses when it comes to weighing the prospect of change management in...

"Learn how to speak professional English on the phone with 36 important phrases for professional customer service.



Some of the phrases you'll learn in th

is lesson:

Transferring the call and putting...

Giving Good Customer Service With Social Media // Customer service is an important and necessary part of using social media and if left unattended, it can destroy your business. Here is one of my personal social media customer service...

A computer algorithm predicts ad popularity, China embraces blockchain technology and AI chat-bots offer top-notch customer care. Plus, Anthony and Michael speak with a media startup turning to technology to solve the journalism...

Marketing part 1/3: The video discusses the importance of marketing and how it is not just about the product or service, but also about connecting with the customers and meeting their needs. The speakers talk about the different aspects...

Kai-Fu Lee, founder and CEO of Sinovation Ventures on where AI trendlines head next, and how AI will be applied to enterprise.

Marketing part 3/3: The video discusses the importance of customer service in marketing and how it can help businesses grow. The speaker emphasizes the need for companies to focus on satisfying customer needs and building trust with...

Master Checklist

The video is a promotion for a program that aims to teach and guide individuals on how to launch and grow successful businesses from a Jewish perspective. The program includes insights from 15 highly successful Jewish entrepreneurs, each...

Driving People Performance Part 1/2: This video is focused on the importance of creating and maintaining a strong company culture in order to drive people performance and ultimately achieve success in business. The featured entrepreneurs...

Marketing part 2/3: The video discusses the importance of branding and marketing for companies, and features interviews with various business professionals who offer insights into their own successful marketing strategies. Topics covered...

Hiring Part 2/2: This video features advice from entrepreneurs on how to effectively hire the right people for your startup. The speakers stress the importance of defining the necessary skills and values for the job, using behavioral...

Researchers send smells over the Internet, a startup brings the eBay model to the trucking industry and a flying car comes closer to becoming a reality. Plus, famous geneticist George Church explains why he’s willing to pay you to...

Learn how to trust the coach you're working with--how do you know he's good?

In this video, the speaker discusses the importance of providing high-quality customer service throughout the sales process. They identify five key stages of the sales process and provide insights on how businesses can effectively manage...

The video discusses the importance of sales and its significance in all aspects of a business. It features successful entrepreneurs who share their experiences and insights on how to effectively convey a value proposition and the...

This video discusses the importance of clarifying expectations in order to improve performance. It emphasizes the need for both managers and team members to communicate specific expectations to each other.

In this video, a frustrated individual confronts the receptionist about their car being blocked in the office garage. Tensions rise as they try to communicate their concerns, but with the help of another colleague, they eventually find a...

A new cohort of workers has made the jump from hourly positions to roles requiring technical skills but not necessarily college diplomas. What does this new type of career path mean for the future of the labor market?

Kira Radinsky is a Ukraine-born Israeli scientist, inventor, and entrepreneur who has been featured on Forbes 30 under 30 and MIT's 35 under 35. In this video, she shares her personal and professional philosophies that drive her...

Two corporate directors describe how CIOs can influence and win the support of the board.