Sophia Learning
Sophia: Resolution Requires Repetition: Lesson 2
At the end of this tutorial, the learner will understand that the conflict resolution process is rarely linear, but usually moves back and forth between stages and techniques. It is 2 of 3 in the series titled "Resolution Requires...
Sophia Learning
Sophia: Selecting a Method or Crafting Your Own: Lesson 1
At the end of this tutorial, the learner will know how to adapt given conflict resolution processes to address a particular conflict. It is 1 of 3 in the series titled "Selecting a Method or Crafting Your Own."
Sophia Learning
Sophia: Separating People and Problems: Lesson 2
At the end of this tutorial, the learner will understand that focusing on situations and actions rather than the nature/identity of the parties is fundamental to conflict resolution and will be able to use specific strategies to separate...
Sophia Learning
Sophia: Sociological Theory: Lesson 2
This lesson will explain, define and discuss the key ideas and the basic components of Sociological Theory a theoretical approach; macro-level orientation, and micro-level orientation will be defined. A brief overview to identify the...
Sophia Learning
Sophia: Sources of Conflict: Lesson 1
At the end of this tutorial, the learner will understand the range and nature of factors that can lead to conflict. It is 1 of 2 in the series titled "Sources of Conflict."
Sophia Learning
Sophia: The "Active" Part: Summarizing, Paraphrasing, Reflecting: Lesson 3
At the end of this tutorial the learner will be able to demonstrate what is necessary to be an active listener. It is 3 of 3 in the series titled "The "Active" Part: Summarizing, Paraphrasing, Reflecting."
Sophia Learning
Sophia: The Comfort Zone and Resistance to Change: Lesson 1
At the end of this tutorial, the learner will understand the concept of the comfort zone and how it impacts conflict resolution. It is 1 of 3 in the series titled "The Comfort Zone and Resistance to Change."
Sophia Learning
Sophia: Theoretical Overview: Lesson 2
At the end of this tutorial, the learner will understand that conflict resolution theories continue to be generated, and to grow/change as new information is found and integrated. It is 2 of 3 in the series titled "Theoretical Overview."
Sophia Learning
Sophia: Power Based to Relationship Based Theory: Lesson 2
At the end of this tutorial, the learner will understand how conflict resolution theory differs from older, traditional power-based "win-lose" theories of conflict. It is 2 of 3 in the series titled "Power-Based to Relationship Based...
Sophia Learning
Sophia: Trust, Credibility, and Authority: Who Counts for What?: Lesson 2
At the end of this lesson, the learner will understand that relationships play a large role in determining levels of trust, credibility and authority in conflict and conflict resolution situations. It is 2 of 3 in the series titled...
Sophia Learning
Sophia: What Is Conflict? Common and Practical Definitions: Lesson 4
At the end of this tutorial, the learner will understand in a general sense the definition of conflict. It is 4 of 5 in the series titled "What is Conflict? Common and Practical Definitions."
Sophia Learning
Sophia: What Is the Third Side?: Lesson 1
At the end of this tutorial, the learner will understand the concept of the Third Side as a model for conflict resolution. It is 1 of 3 in the series titled "What Is The Third Side?."
Sophia Learning
Sophia: Zero Sum vs. Win Win Thinking: Lesson 3
At the end of this tutorial, the learner will understand the difference between zero-sum and win-win perspectives on negotiation. It is 3 of 3 in the series titled "Zero-sum vs. Win-Win Thinking."
Sophia Learning
Sophia: Advantages and Disadvantages of Conflict: Lesson 2
At the end of this tutorial, the learner will understand that people may perceive conflict to be to their advantage or disadvantage. It is 2 of 3 in the series titled "Advantages and Disadvantages of Conflict."
Sophia Learning
Sophia: Collaborative Law: Lesson 2
At the end of this tutorial, the learner will understand that collaborative law is one of many conflict resolution methods, and is commonly used in divorce and family conflicts.
Sophia Learning
Sophia: Adapting Cr Processes to Workplace Rules: Lesson 3
At the end of this tutorial, the learner will understand ways to perform conflict resolution processes within the context or rules and requirements of a workplace. It is 3 of 3 in the series titled "Adapting CR Processes to Workplace...
Sophia Learning
Sophia: Addressing the Benefits of Unresolved Conflict: Lesson 1
At the end of this tutorial, the learner will be able to identify benefits parties may perceive in unresolved conflict. It is 1 of 3 in the series titled "Addressing the Benefits of Unresolved Conflict."
Sophia Learning
Sophia: Addressing Worldview Difference in Cross Cultural Conflicts: Lesson 1
At the end of this tutorial, the learner will understand how to raise the issue of possible cultural influence in conflict or conflict resolution situations and work with parties to address the issue. It is 1 of 3 in the series titled...
Sophia Learning
Sophia: Belief Systems and Assumptions: Lesson 1
At the end of this tutorial, the learner will understand that people's experiences lead them to make assumptions about how the world "is" (beliefs) and organize these assumptions into systems. It is 1 of 3 in the series titled "Belief...
Sophia Learning
Sophia: Building Blocks of Agreement and Disagreement: Lesson 1
At the end of this tutorial, the learner will understand that each point agreement builds on itself and increases the chances of resolution, while the opposite is true for each disagreement. It is 1 of 3 in the series titled "Building...
Sophia Learning
Sophia: Common Features of Conflict: Lesson 2
At the end of this tutorial, the learner will understand the features common to all conflicts. It is 2 of 3 in the series titled "Common Features of Conflict."
Sophia Learning
Sophia: Conflict: Lesson 3
This lesson will define, explore, and discuss different types of conflict. It is 3 of 7 in the series titled "Conflict."
Sophia Learning
Sophia: Conflict Prevention Through Relationships: Lesson 1
At the end of this tutorial, the learner will understand that the use of conflict resolution techniques in ongoing relationships -- even when no overt conflict is present -- can serve to prevent conflict. It is 1 of 3 in the series...
Sophia Learning
Sophia: Conflict Resolution in Action: Lesson 2
At the end of this tutorial, the learner will understand the range of situations in which conflict resolution can be applied, and will know some of the major successes of the field. It is 2 of 3 in the series titled "Conflict Resolution...