Seven Dimensions
Strategies for Dealing with Difficult People at Work
This video discusses strategies for dealing with difficult people at work. He emphasizes the importance of self-reflection and taking responsibility for one's own actions and reactions.
Seven Dimensions
Creating a Positive First Impression
This video emphasizes the importance of creating a positive first impression in business. It highlights the significance of delivering efficient and responsive customer service, ensuring quick solutions and immediate satisfaction for...
Seven Dimensions
Apologies and Misunderstandings: A Lesson in Communication
In this video, a group of coworkers engage in a humorous discussion about apologies and the different types of sorry. They explore the importance of sincere apologies, accepting consequences, and the dynamics of their relationships. The...
Mazz Media
My Blog: Working Things Out (The Answer is Out There)
Effective problem solving is one of the keys to finding solutions and resolving conflicts. In this program, students are taught the strategies and skills necessary to become problem solvers. Viewers will come to understand how asking...
Seven Dimensions
Building Strong Client Relationships and Exceptional Customer Service
In this video, the speaker emphasizes the importance of building relationships with clients and providing exceptional customer service. The focus is on creating a positive experience for clients and saving them money.
Curated Video
DENUNCIA EL COMPORTAMIENTO INAPROPIADO - Call out Inappropriate Behavior
Es un vídeo que sensibiliza sobre una serie de comportamientos inapropiados que, sorprendentemente, algunas personas siguen pensando que pueden salirse con la suya, por ejemplo, ser grosero o acosar a otra persona. En este vídeo, el...
TMW Media
ChangeMakers Will Travers - The Born Free Foundation
ChangeMakers Will Travers - The Born Free Foundation
Curated Video
The Robbers Cave Experiment: Understanding Tribal Conflict
This video covers the Robbers Cave experiment, which was a controversial study conducted in 1954 that manipulated groups of boys from competing camps to fight each other. The study's findings established the realistic conflict theory,...
Seven Dimensions
Effective Communication in the Workplace
This video discusses the importance of open and transparent communication within a company to avoid gossip and negativity. The overall message emphasizes the benefits of clear communication in fostering collaboration and problem-solving...
The Wall Street Journal
Writing for TV Comedy
The creator of Hulu’s 'Dollface' discusses the nuts and bolts of comedy writing and how to successfully navigate the industry to make your vision a reality.
Seven Dimensions
Being Passionate About Your Work
This video highlights the importance of passion and love for helping others in the workplace. It emphasizes the positive impact that passionate individuals have on customer service and overall job satisfaction. The message is clear: when...
Seven Dimensions
Strategies for Resolving Conflict with Difficult People
This video provides practical strategies for approaching and resolving conflicts with difficult people.
Seven Dimensions
Defusing Emotions in a Conflict
In this video, the speaker discusses the importance of diffusing emotions in conflicts and offers strategies to do so.
Seven Dimensions
Resolving Conflicts through Supportive Listening
In this video, a conflict between two employees, Sam and Alex, is resolved through a mediated conversation led by their supervisor, Marcus. The conversation focuses on active listening, understanding each other's perspectives, and...
Seven Dimensions
Resolving Conflict in the Workplace
This video emphasizes the importance of open communication and collaboration in resolving conflicts in the workplace. It highlights the need to focus on finding common ground and understanding each other's perspectives.
Seven Dimensions
The Importance of Listening and Flexibility
In this video, the speaker emphasizes the importance of listening and understanding the needs of customers in order to provide excellent service.
Seven Dimensions
Building a Culture of Open and Honest Communication in the Workplace
This video highlights the importance of open and honest communication, teamwork, and a positive work culture in fostering a supportive and inclusive environment. It emphasizes the value of respectful relationships, resolving conflicts...
Seven Dimensions
Understanding the Dynamics of Conflict
This video provides an overview of the four paths to resolving conflict, highlighting the importance of understanding conflict dynamics, diffusing emotions, establishing common ground, and learning how to mediate conflicts between...
Seven Dimensions
Developing Psychological Safety in Virtual Teams
This video discusses the challenges of developing psychological safety in virtual teams. It highlights the lack of casual conversations and non-verbal cues in virtual settings, which can lead to misunderstandings and feelings of insecurity.
Seven Dimensions
Creating a Warm Welcome for New Staff
This video emphasizes the importance of creating a warm and welcoming environment for new employees in order to foster trust, bonding, and enjoyment in the workplace. It highlights various strategies such as introductions, tours,...
Seven Dimensions
How to Give Feedback Constructively
In this video, Peter discusses the essential skills for giving feedback constructively in the workplace. He emphasizes the importance of timely and specific feedback, balancing praise with areas for improvement, and engaging in two-way...
Seven Dimensions
Addressing Inappropriate Behavior in the Workplace
This video provides practical advice for addressing and resolving inappropriate behavior in the workplace. It emphasizes the importance of setting ground rules, approaching the situation calmly and privately, offering specific feedback,...
Seven Dimensions
Building Collaborative Relationships
This video highlights the importance of teamwork and collaboration within an organization. It emphasizes the value of diverse backgrounds and knowledge, as well as the benefits of working across departments and forming strong relationships.
Seven Dimensions
Resolving Conflict: Strategies for Better Handling and Mediation
In this video, the speaker discusses four paths to resolving conflict: understanding the dynamics of conflict, diffusing the emotion in a conflict, establishing common ground and win-win outcomes, and learning how to mediate conflict...