Dive into the unique communication between driver and co-driver in rally car racing, crucial for navigating the track.

In this video, King Duncan celebrates the end of a civil war and the execution of the treacherous Thane of Cawdor, praising Macbeth and Banquo for their roles in securing the kingdom's safety. The scene highlights Duncan's relief and...

This video recaps a significant scene from Shakespeare's "Macbeth," where King Duncan discusses the ongoing battle and the rebellion led by Macdonald. The scene unfolds as Duncan provides insights into the betrayal by Macdonald and the...

This video explores a profound moment in Shakespeare's "Julius Caesar," where Brutus reflects on the deterioration of a close friendship using the metaphor of a sickening love that resorts to formalities as it fades. This analysis...

This video examines the etymology and evolution of the word "success" from its Latin roots in "succedere," meaning to follow or come after, to its modern connotations of achieving a positive outcome. The segment uses Shakespeare's play...

This video delves into a poignant scene from Shakespeare's "Julius Caesar," where Portia, the wife of Brutus, implores him to confide in her about his secretive plans against Caesar. It highlights Portia's argument for trust and...

This video focuses on a dramatic scene from Shakespeare's "Julius Caesar," where Portia confronts Brutus about his secretive nighttime activities, expressing deep concern for his well-being. It explores her suspicions and the tension...

Before we get into the detail of techniques for Influencing and persuading, it’s important to acknowledge that they can be used for good or for ill. And that there is an ethical dimension to the methods you choose. So, lets look at the...

There is no way you can persuade someone who does not trust you. Trust is a vital part of Influence and persuasion. So, let’s look at how to build Trust.



We already have a very popular video about trust, that discusses...

Aren’t people impressed by expertise, jargon, science, and technical detail? Well, yes. And no. Let me explain why it pays to keep it short and simple when you want to influence or persuade.

Humans feel a deep need to fit in, to conform. The harder the choice we face, the more we defer to others. I call this the ‘eight-out-of-ten-cat-owners’ effect. Psychologists call it Social Proof.

You have made a connection with your sales prospect, and you are ready to start selling… But, hold on. Let’s first open the sales process formally, so we all know where we are. This is the Sales Opening.

In this video, I look at the leadership skills a leader needs to acquire in a workplace setting. It’s a long list, so buckle up.

Transformational leadership is a story in three parts. But those parts are closely integrated, so buckle up for a longer video than usual.

What do you do if your negotiation breaks down? In particular, you have a breakdown in the relationship with the other party? That's why I developed my 10-step Breakdown Routine.



The Breakdown Routine is designed (and tested)...

Never Split the Difference by Chris Voss and Tahl Raz is the most recent book in our Masters of Negotiation series. But it immediately grabbed my attention. It's easy to read and full of absolute gold.



Chris Voss is a former...

Perhaps the biggest challenge for a Team Leader is managing a remote team. We evolved to work together in small groups and in a small area. Now, managing remote teams can involve people all over the globe.



This throws up many...

Feedback can start to seem routine, in a well-run team. But feedback doesn’t always go to plan. In this video, we’ll look at four of the most common reasons why feedback doesn't go to plan – and what to do about each type of feedback...

The earliest thinker in the Western tradition whose ideas about influence and persuasion come down to us was Aristotle. He asserted that we need three things to build a persuasive argument: ethos, logos, and pathos. In English, these...

Humans have evolved to work together in small, close-knit groups, often based around family relationships. These allow for slow and deep relationships to form, that are the basis of common understanding and mutual trust. Remote teams...

One of the four parameters in the Trust Equation (see our earlier video:    • What is the Trust Equation? - Gravita...  ) is Credibility. If people don't see you as credible, they won't trust you.



So, how can you acquire...

When your meeting goes wrong, you'll need a strategy to handle it, and in this video, I'll give you a load.



When you are chairing meetings there is always the meeting will go wrong. So, what

do you do?

Well, first...

Swift Trust s a simple idea... How can you quickly build trust among strangers?<b<br/>r/>

If you are getting a group together and you need them to perform well as a team, quickly, then the Swift Trust framework can really help.

Team working is not always smooth and easy. So, an essential part of team leadership is handling team problems. Here we look at the basics of how to handle 8 common team problems.