Curated Video
Forgiveness: How to Get Forgiven
I have no better advice than: “When you’re wrong, ‘fess-up, say you’re sorry, and move on”. A good apology is a necessary precursor to forgiveness. So, let’s unpack this basic wisdom into the steps you can go through, to make getting...
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What is Corporate Social Responsibility (CSR)?
Corporate Social Responsibility (CSR)... What is it? What drives it? And what are the benefits?
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What is the Triple Bottom Line?
John Elkington developed the concept of the Triple Bottom Line of People, Planet, and Profit. So, what is the Triple Bottom Line?
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What are an Organization's Environmental Responsibilities under CSR?
The Triple Bottom Line that I discussed in an earlier video suggests businesses focus on Profits, People, and Planet. So, what is the Corporate Social Responsibility towards our environment?
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What are an Organization's Ethical Responsibilities under CSR?
Ethical responsibility is the part of corporate social responsibility that drives a business to act in a moral and fair manner. Companies can set their own standards or adopt external ethical goals. But what are an organization’s moral...
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Leadership Attitudes: How to Approach Things Like a Leader
Leadership is largely a matter of character. Yes, there are some skills you’ll need, some roles to discharge, and a choice of how you do it. But, first and foremost, what matters are your attitudes to leadership and the people you lead.
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Traits Models of Leadership
There are many approaches to modeling leadership. But, perhaps the oldest assumes that leaders are people born with a specific set of qualities, or traits. Today, we still recognize that there are some traits that can make us better...
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Action Centered Leadership - A Roles-based or Functional Leadership Model
Roles-based approaches to leadership focus not on the leader’s traits nor their behavior. Instead, they focus on their functions: what they need to do, to lead. And none is better, nor more accessible, than John Adair’s Action Centered...
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What is Servant Leadership?
Servant Leadership is one of my favorite concepts. For me it’s a no brainer. So, let me explain why.
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Tannenbaum & Schmidt: The Leadership Continuum
Tannenbaum and Schmidt’s Leadership Continuum is a situational leadership model, offering a range of styles and ways to select among them. 🧭 This video is part of course module number 3.11.3 🏢 Program 3: Managing and Leading Individuals...
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Hackman and Oldham: Job Characteristics Model of Motivation
How do the characteristics of the task at hand affect motivation? This is the question that Hackman and Oldham tackle in their Job Characteristics model of motivation. In this video, we look at the three factors that contribute to the...
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What is Strategic Time Management? ...and How?
‘People are our most valuable asset’ they say. But, in truth, you can replace them. But you can't replace time. When it’s gone, it’s gone forever. Strategic Time Management treats time as the strategic asset it really is.
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Team Leadership: What is John Adair's Action Centered Leadership?
John Adair's Action Centered Leadership model (sometimes known as the three circles model) is one of the best models for Team Leadership. Every manager should know it.
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What is the Team Leadership Continuum? [Tannenbaum & Schmidt]
Robert Tannenbaum and Warren H Schmidt set out a range of leadership behaviours. This model gives us a powerful team leadership continuum.
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What is Empowerment? The Organization Giving up its Power
What happens when organizations give up their power to the people within them? The answer is 'empowerment'.
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William Ouchi: Theory Z Organizations and Motivation
One of our most popular videos is the one about Douglas McGregor’s Theory X and Theory Y. As a result, people have asked me about Theory Z. Theory Z, which was developed by William Ouchi, to describe the adoption of Japanese ideas of...
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Introduction to Managing Remote Teams
Perhaps the biggest challenge for a Team Leader is managing a remote team. We evolved to work together in small groups and in a small area. Now, managing remote teams can involve people all over the globe. This throws up many challenges,...
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The Principles of Performance Feedback: Feedback Principles that set the BAR high
Performance feedback should be excellent. So, I want to share with you three feedback principles that set the BAR high 1. Behaviors 2. Awareness 3. Responsibility
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CSR: Who are an Organization's Stakeholders?
A stakeholder is anyone who has any interest in what you are doing. They can be an individual or a group. So, in the context of Corporate Social Responsibility, who are the stakeholders who have an interest in what the organization is...
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Fostering Responsibility within Your Remote Team
This challenge is about how to create accountability, responsibility, and an appropriate balance of managerial control and team-member autonomy. It is especially hard in remote teams.
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Developing People in Your Remote Team
As a team leader, you have a responsibility to help your team members develop their skills and build their careers - even in a remote team, when you cannot be with them.
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Receiving Feedback: Acting on Feedback - 8 Steps
To be effective in making change, we must take responsibility for acting on the feedback we receive
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Assertiveness - Recognize Passive, Aggressive, & Assertive Behaviors
Do you know how to recognize Passive, Aggressive, & Assertive Behaviors? What are the: - voice and speech patterns - typical words and phrases - facial expressions, and - body language that are associated with passive, aggressive, and...
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NLP Presuppositions: Explained!
NLP learning often starts with a set of presuppositions. These are statements that may or may not be true. However, it is helpful to proceed as if they are because they are deeply empowering. They are ‘convenient assumptions’.