Instructional Video3:23
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Thermal Printers

Higher Ed
Thermal printers use heat to mark text on special thermal paper. They're used in many point-of-sale systems and kiosks. Mike describes the features of thermal printers and what techs need to know to maintain and service the machines....
Instructional Video3:54
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Impact Printers

Higher Ed
Impact (or dot matrix) printers use a mechanical print head with print wires that strike a ribbon to print on paper. Impact printers are still around, and techs need to know how they work for maintenance and service. Mike describes the...
Instructional Video7:43
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Inkjet Printers

Higher Ed
Inkjet printers offer relatively inexpensive color printing for everyone. Techs need to understand how inkjets work for maintenance and troubleshooting. This episode covers all the components and processes involved. This clip is from the...
Instructional Video12:24
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Laser Printers

Higher Ed
Laser printers provide excellent print output on paper in both black and white and full color. Laser printers use a fairly complicated printing process that techs should understand. This episode details the processes and components for...
Instructional Video9:27
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Mobile Device Troubleshooting

Higher Ed
Mobile devices can encounter problems ranging from unresponsive touchscreens to complete system lockout. This episode explores common symptoms, such as slow performance (caused by excessive app running) or overheating, and their...
Instructional Video5:36
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Mobile Security Troubleshooting

Higher Ed
A lot of symptoms point to potential attacks on a mobile device, such as connection loss, power drain, slow data speeds, high resource utilization, and unintended connections. Others point at attacks that have already happened, such as...
Instructional Video7:34
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Mobile Device Security

Higher Ed
Mobile device security starts with a lock screen but goes beyond multifactor authentication (MFA) and remote find, lock, and wipe. Corporate environments use mobile device management (MDM) services for even more control over mobile...
Instructional Video7:22
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Mobile Synchronization

Higher Ed
Synchronization keeps data up to date on each of your mobile devices and other connected devices. This episode explores syncing to the desktop, automobile, cloud, and more. This clip is from the chapter "Book Chapter 25 - Maintaining and...
Instructional Video9:23
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Mobile Devices and E-Mail

Higher Ed
Corporate or ISP e-mail setup requires various configuration options, such as POP or IMAP for incoming mail and SMTP for outgoing mail. S/MIME was a way to encrypt e-mail attachments. Standard Google or Apple accounts are set up with a...
Instructional Video10:34
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Maintaining Mobile Devices

Higher Ed
Mobile devices are surprisingly self-maintaining these days, but there are a few issues that come up occasionally. A big part of this is understanding the names and functions of certain settings unique to smartphones. This clip is from...
Instructional Video2:23
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Virtual Reality

Higher Ed
Virtual reality enables you to experience remote or fanciful locations via computer. Augmented reality layers virtual elements onto a camera feed of the real world, making it easier to follow navigation instructions or chase fanciful...
Instructional Video9:58
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Touring Android

Higher Ed
Android devices are very customizable. The Google Play store offers shopping options for new applications (apps). Google accounts are mandatory. This episode explores features specific to Android devices. This clip is from the chapter...
Instructional Video9:26
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Mobile Connections

Higher Ed
Mobile devices connect to other devices via wired or wireless. Wired connections are used for power and data transfer. Wireless options include NFC, Bluetooth, infrared, or 80 2.11 (Wi-Fi). These connections are used for a variety of...
Instructional Video8:34
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - What Is a Mobile Device?

Higher Ed
Mobile devices come in a variety of sealed forms and run mobile-specific operating systems. Devices include smartphones, tablets, wearables, e-readers, and more. OSes are Android, iOS, and a few others to a lesser extent. This episode...
Instructional Video3:54
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Touring Your Laptop Display

Higher Ed
Replacing a laptop monitor requires careful connectivity for the many internal components. Aside from the display, the laptop monitor can have a Wi-Fi antenna, webcam, touch screen sensors, and more. This clip is from the chapter "Book...
Instructional Video6:44
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Laptop Hardware - CPU and Motherboard

Higher Ed
Laptops have many technician-replaceable parts. Check for online documentation before starting and proceed with caution. Mike explores laptop dissection in this episode. This clip is from the chapter "Book Chapter 23 - Portable...
Instructional Video3:28
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Laptop Hardware - Core Hardware

Higher Ed
Laptops have many technician-replaceable parts. Check for online documentation before starting and proceed with caution. Mike explores laptop dissection in this episode. This clip is from the chapter "Book Chapter 23 - Portable...
Instructional Video4:42
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Laptop Hardware Troubleshooting - The Tools

Higher Ed
Laptops have many technician-replaceable parts. Check for online documentation before starting and proceed with caution. Mike explores laptop dissection in this episode. This clip is from the chapter "Book Chapter 23 - Portable...
Instructional Video7:54
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Laptop Features

Higher Ed
Portable computers use the function key (Fn) to activate alternative features. These include screen sharing, power settings, audio options, and more. The Settings app in Windows enables you to adjust a host of laptop settings (which...
Instructional Video6:02
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Cloud-Based Applications

Higher Ed
In this episode, Mike looks at applications in the cloud. Cloud-based storage enables access to files from any connected device. Cloud-based applications enable easy configuration and management. Virtual desktops create a consistent...
Instructional Video7:42
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Cloud Computing

Higher Ed
In this episode, Mike looks at the benefits of cloud computing (or moving virtual machines out onto the Internet). The cloud VMs enable benefits such as rapid elasticity and on-demand scaling, so you can quickly support any Internet...
Instructional Video11:36
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Advanced Virtualization Setup

Higher Ed
Mike describes the process of changing one or more VMs, such as modifying the number and size of mass storage available. You can use a VM to explore the many options available in Disk Management with multiple drives. The episode also...
Instructional Video11:12
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Your First Virtual Machine

Higher Ed
In this episode, Mike walks the viewer through the process of setting up a new virtual machine. The host OS is Windows 10; Oracle VM VirtualBox is the type 2 hypervisor. The VM Mike installs runs Ubuntu Linux. During the setup, Mike...
Instructional Video9:58
Curated Video

CompTIA A+ Certification Core 1 (220-1101) - Understanding Virtualization

Higher Ed
In the first virtualization episode, Mike explores the concepts behind virtual machines. He discusses virtualization vs. emulation, how modern VMs work, and the differences between Type 1 and Type 2 hypervisors (the different hosts for...