Sophia Learning
Sophia: Assertive Communication: Lesson 2
At the end of this tutorial, the learner be able to apply the skill of assertive communication appropriately. It is 2 of 4 in the series titled "Assertive Communication."
Other
University of Edinburgh: Conversation as Communication
At this site from the University of Edinburgh, the author claims that planning and control produce good communication. CCSS.ELA-Literacy.CCRA.SL.1