Customer Satisfaction Teacher Resources

Students analyze Utah's CHIP program. They compares it to other states in terms of benefits and customer satisfaction. They examine how rules and regulations at the federal level shape state-level program operations. They research and...

Young scholars, in project teams, demonstrate that they are able to successfully plan and manage a construction project. They meet with a customer, work as a team and complete the project to the customer's specifications.

Help young learners become active listeners and strong public speakers with a set of activities that range from paraphrasing, to discussions, and self-reflection. Additionally, the lessons address social media skills and non-verbal...

Sixth graders work in teams to design the perfect bedroom. The teams must create a room that is functional, original, and stays within a budget of $650.

Students identify and interpret the importance of customer service. Then they identify the concept of customer chain and the meaning of the quality paradigm. Students also identify and define the role of quality in competitiveness and...

Young scholars explore the concept of credit cards. In this credit cards lesson, students read an article about credit card spending. Young scholars discuss different ways in which people use credit cards. Students determine what kind of...

In this correlation and linear regression worksheet, students examine data to determine the statistic mean.  They compute the percent of the variability.  This three-page worksheet contains 16 problems.  Answers provided.

Students explore the marketing process that companies use, including their advertising campaigns. As a class, they discuss how supermarkets develop new brands, determine how to package their goods, price them, and select the products....

Students research the components of W. Atlee Burpee's mail-order business. For this Pennsylvanian history instructional activity, students analyze three business components for Burpee's mail-order business. Students create a plan...

Students identify the six most important hospitality habits and use them in their own jobs and communities. In this hospitality lesson, students identify the top hospitality habits and create a map of their town to use the habits in the...

Malcolm Gladwell discusses the food industry's quest for the perfect spaghetti sauce, and takes a bigger look at the nature of choice and happiness. [17:34]

This is a great site that offers sample survey forms for customer satisfaction, employee, automobile, bank service surveys. Gives you an idea how surveys are created.

This article compares national brands to generic brands, with respect to prices, customer satisfaction, and product differentiation.

Fourteenth episode of the Secret Millionaires Club. Featuring Warren Buffett, this animated series follows a group of entrepreneurial kids as they solve business and financial problems. In this episode, the group learns the importance of...

Twelfth episode of the Secret Millionaires Club. Featuring Warren Buffett, this animated series follows a group of entrepreneurial kids as they solve business and financial problems. In this episode, the group learns the importance of...

Employees at a warehouse and shipping company explain how they are careful to enter information accurately into forms to make sure that orders are correct and go to the right place, keeping customers happy and their jobs moving smoothly.

Sixteenth episode of the Secret Millionaires Club. Featuring Warren Buffett, this animated series follows a group of entrepreneurial kids as they solve business and financial problems. In this episode, the group learns the importance of...