Customer Satisfaction Teacher Resources

Students analyze Utah's CHIP program. They compares it to other states in terms of benefits and customer satisfaction. They examine how rules and regulations at the federal level shape state-level program operations. They research and...

Students, in project teams, demonstrate that they are able to successfully plan and manage a construction project. They meet with a customer, work as a team and complete the project to the customer's specifications.

Help young learners become active listeners and strong public speakers with a set of activities that range from paraphrasing, to discussions, and self-reflection. Additionally, the lessons address social media skills and non-verbal...

A student has failed an important exam. What's the best way for a teacher to break the news? A useful PowerPoint introduces professors to strategies for proper e-mail etiquette. Using the presentation, instructors learn how to correspond...

Sixth graders work in teams to design the perfect bedroom. The teams must create a room that is functional, original, and stays within a budget of $650.

Students identify and interpret the importance of customer service. Then they identify the concept of customer chain and the meaning of the quality paradigm. Students also identify and define the role of quality in competitiveness and...

High schoolers explore the concept of credit cards. In this credit cards lesson, students read an article about credit card spending. High schoolers discuss different ways in which people use credit cards. Students determine what kind of...

In this correlation and linear regression worksheet, students examine data to determine the statistic mean.  They compute the percent of the variability.  This three-page worksheet contains 16 problems.  Answers provided.

Students explore the marketing process that companies use, including their advertising campaigns. As a class, they discuss how supermarkets develop new brands, determine how to package their goods, price them, and select the products....

Students research the components of W. Atlee Burpee's mail-order business. For this Pennsylvanian history lesson, students analyze three business components for Burpee's mail-order business. Students create a plan implementing the...

Students identify the six most important hospitality habits and use them in their own jobs and communities. In this hospitality lesson, students identify the top hospitality habits and create a map of their town to use the habits in the...