Customer Satisfaction Teacher Resources

Find Customer Satisfaction lesson plans and worksheets
Showing 17 resources
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Lesson Plan
Curated OER

Utah's Children's Health Insurance Program (chip): How Well Are We Doing?

For Teachers 9th - 12th
Students analyze Utah's CHIP program. They compares it to other states in terms of benefits and customer satisfaction. They examine how rules and regulations at the federal level shape state-level program operations. They research and...
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Lesson Plan
Curated OER

Project Management

For Teachers 11th - Higher Ed
Young scholars, in project teams, demonstrate that they are able to successfully plan and manage a construction project. They meet with a customer, work as a team and complete the project to the customer's specifications.
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Unit Plan
profitt.gatech.edu

Effective Communication: Listening, Speaking, Writing, Interpreting

For Teachers 7th - Higher Ed Standards
Help young learners become active listeners and strong public speakers with a set of activities that range from paraphrasing, to discussions, and self-reflection. Additionally, the lessons address social media skills and non-verbal...
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Lesson Plan
Curated OER

Lesson Exchange: Design and make Cents (Elementary, Mathematics)

For Teachers 6th
Sixth graders work in teams to design the perfect bedroom. The teams must create a room that is functional, original, and stays within a budget of $650.
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Lesson Plan
Curated OER

The Customer Service Chain

For Teachers 9th - 12th
Students identify and interpret the importance of customer service. Then they identify the concept of customer chain and the meaning of the quality paradigm. Students also identify and define the role of quality in competitiveness and...
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Lesson Plan
Curated OER

How You Use Credit Cards Should Determine How You Choose Them

For Teachers 9th - 12th
Young scholars explore the concept of credit cards. In this credit cards lesson, students read an article about credit card spending. Young scholars discuss different ways in which people use credit cards. Students determine what kind of...
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Worksheet
Curated OER

Practice Problems: Correlation and Linear Regression

For Students 9th - 11th
In this correlation and linear regression worksheet, students examine data to determine the statistic mean.  They compute the percent of the variability.  This three-page worksheet contains 16 problems.  Answers provided.
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Lesson Plan
Curated OER

From the Store to the Shopper

For Teachers 10th - Higher Ed
Students explore the marketing process that companies use, including their advertising campaigns. As a class, they discuss how supermarkets develop new brands, determine how to package their goods, price them, and select the products....
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Lesson Plan
Curated OER

W. Atlee Burpee and the "Seeds" of Becoming an Entrepreneur

For Teachers 7th - 8th
Students research the components of W. Atlee Burpee's mail-order business. For this Pennsylvanian history instructional activity, students analyze three business components for Burpee's mail-order business. Students create a plan...
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Lesson Plan
Curated OER

Hospitality Habits

For Teachers 11th - Higher Ed
Students identify the six most important hospitality habits and use them in their own jobs and communities. In this hospitality lesson, students identify the top hospitality habits and create a map of their town to use the habits in the...
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Unit Plan
TED Talks

Ted: Ted Ed: Malcolm Gladwell on Spaghetti Sauce

For Students 9th - 10th
Malcolm Gladwell discusses the food industry's quest for the perfect spaghetti sauce, and takes a bigger look at the nature of choice and happiness. [17:34]
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Activity
Other

Info Poll Library: Templates for Surveys/polls

For Students 9th - 10th Standards
This is a great site that offers sample survey forms for customer satisfaction, employee, automobile, bank service surveys. Gives you an idea how surveys are created.
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Activity
Savvas Learning

Pearson Education: National Brands Versus Private Labels and Generics

For Students 9th - 10th
This article compares national brands to generic brands, with respect to prices, customer satisfaction, and product differentiation.
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Instructional Video
Genius Brands International

Secret Millionaires Club: Webisode 14: Sorry, I Can't Hair You

For Students 3rd - 8th
Fourteenth episode of the Secret Millionaires Club. Featuring Warren Buffett, this animated series follows a group of entrepreneurial kids as they solve business and financial problems. In this episode, the group learns the importance of...
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Instructional Video
Genius Brands International

Secret Millionaires Club: Webisode 12: Special Delivery

For Students 3rd - 8th
Twelfth episode of the Secret Millionaires Club. Featuring Warren Buffett, this animated series follows a group of entrepreneurial kids as they solve business and financial problems. In this episode, the group learns the importance of...
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Instructional Video
PBS

Pbs: Workplace Essential Skills: Entering Information Accurately in Transportation

For Students 10th - 12th Standards
Employees at a warehouse and shipping company explain how they are careful to enter information accurately into forms to make sure that orders are correct and go to the right place, keeping customers happy and their jobs moving smoothly.
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Instructional Video
Genius Brands International

Secret Millionaires Club: Webisode 16: Why Pay More

For Students 3rd - 8th
Sixteenth episode of the Secret Millionaires Club. Featuring Warren Buffett, this animated series follows a group of entrepreneurial kids as they solve business and financial problems. In this episode, the group learns the importance of...

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