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\nDow and Cars.com discuss What Should a Head of Experience Do\n

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\n\nPublisher:\n\nThe Wall Street Journal\n\n\n
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\nJennifer Zamora from Dow and Brooke Skinner Ricketts of Cars.com share what they have learned about being an effective experience leader and how the relatively new role fits into an organization.\nJennifer Zamora from Dow and Brooke Skinner Ricketts of Cars.com share what they have learned about being an effective experience leader and how the relatively new role fits into an organization.\n
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Resource Details

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Curator Rating
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Educator Rating
Not yet Rated
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Media Length
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33:15
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Grade
Higher Ed
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Subjects
Social Studies & History
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Media Type
Instructional Videos
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Source:
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\nThe Wall Street Journal\n\n
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Date
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2020
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Language
English
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Audiences
For Teacher Use
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Usage Permissions
Fine Print: Educational Use
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Concepts

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manufacturing, time
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Additional Tags

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back, commercial organization, human interaction, jennifer zamora, real time, employees, diverse sets, pandemic, level, brooke skinner ricketts, pulling back, customer, digital company, executive level, change management, wsj experience management forum 2020, experience center, early, digital experiences, cars.com, spending time, experience chief, absolutely critical, digital world, digital, structure, paying customers, experience, organization, line, executive leadership, customer experience
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Classroom Considerations

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Best For: Explaining a topic
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\n\" data-title=\"Get Full Access\" data-container=\"body\" rel=\"popover\" tabindex=\"0\" aria-label=\"Play video: Dow and Cars.com discuss What Should a Head of Experience Do\" href=\"/subscription/new\">\"Dow\n\n
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