{"page":"<link rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/resources-572d6a42.css\" />\n<link rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/lp_boclips_stylesheets-f4d0de30.css\" media=\"all\" />\n<div data-title='Why “No Problem” Can Seem Rude: Phatic Expressions' data-url='/boclips/videos/5d4d60817c80d926b718f618' data-video-url='/boclips/videos/5d4d60817c80d926b718f618' id='bo_player_modal'>\n<div class='boclips-resource-page modal-dialog panel-container'>\n<div class='react-notifications-root'></div>\n<div class='rp-header'>\n<div class='rp-type'>\n<i aria-hidden='true' class='fai fa-regular fa-circle-play'></i>\nVideo\n</div>\n<h1 class='rp-title' id='video-title'>\nWhy “No Problem” Can Seem Rude: Phatic Expressions\n</h1>\n<div class='rp-actions'>\n<div class='mr-1'>\n<a class=\"btn btn-success\" data-posthog-event=\"Signup: LP Signup Activity\" data-posthog-location=\"body_link_boclips\" data-remote=\"true\" href=\"/subscription/new\"><span><span>Get Free Access</span><span class=\"\"> for 10 Days</span><span>!</span></span></a>\n</div>\n</div>\n</div>\n<div class='rp-body'>\n<div class='rp-info'>\n<div aria-label='Hide resource details' class='rp-hide-info' role='button' tabindex='0'>&times;</div>\n<i aria-label='Expand resource details' class='rp-expand-info fai fa-solid fa-up-right-and-down-left-from-center' role='button' tabindex='0'></i>\n<i aria-label='Compress resource details' class='rp-compress-info fai fa-solid fa-down-left-and-up-right-to-center' role='button' tabindex='0'></i>\n<div class='rp-rating'>\n<span class='resource-pool'>\n<span class='pool-label'>Publisher:</span>\n<span class='pool-name'>\n<span class='text'><a data-publisher-id=\"470201\" href=\"/search?publisher_ids%5B%5D=470201&amp;search_tab_id=2\">Tom Scott</a></span>\n</span>\n</span>\n</div>\n<div class='rp-description'>\n<span class='short-description'>\"Hello!\" \"Thank you!\" \"You're welcome!\" These are all phatic expressions, and people can argue about them. Pull down the description for the references! MORE LANGUAGE FILES Written with Gretchen McCulloch and Molly Ruhl. Gretchen's new...</span>\n<span class='full-description hide'>\"Hello!\" \"Thank you!\" \"You're welcome!\" These are all phatic expressions, and people can argue about them. Pull down the description for the references! MORE LANGUAGE <a href='https://www.youtube.com/playlist?list=PL96C35uN7xGLDEnHuhD7CTZES3KXFnwm0' target='_blank' rel='nofollow'>FILES</a> Written with Gretchen McCulloch and Molly Ruhl. Gretchen's new book, BECAUSE INTERNET, is available now: 🇺🇸 <a href='https://amzn.to/30tLpjT' target='_blank' rel='nofollow'>US</a> 🇨🇦 <a href='https://amzn.to/2JsTYWH' target='_blank' rel='nofollow'>CA</a> 🇬🇧 <a href='https://amzn.to/32epYoK' target='_blank' rel='nofollow'>UK</a> (Those are affiliate links that give a commission to me or Gretchen, depending on country!) Gretchen can be found <a href='http://lingthusiasm.com/' target='_blank' rel='nofollow'>at</a> REFERENCES: Brown, P. and Levinson, S. 1987. Politeness: Some Universals in Language Usage. Cambridge. Cambridge University Press. Goffman, Erving (1967): On Face-Work. An Analysis of Ritual Elements in Social Interaction. In: Ders.: Interaction Ritual. New York: Doubleday. 5-45. Dinkin, A. (2018). It's no problem to be polite: Apparent-time change in responses to thanks. Journal of Sociolinguistics, 22(2), 190-215. Bucholtz, M. & Hall, K. (2005) Identity and interaction: A sociocultural linguistic approach. Discourse Studies. vol. 7 (4-2): 585-614. Yngve, Victor. \"On getting a word in edgewise,\" page 568. Papers from the Sixth Regional Meeting [of the] Chicago Linguistic Society, 1970. Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). \"A simplest systematics for the organization of turn-taking for conversation.\" Language, 50, 696–735. Tannen, D. (2012). Turn-Taking and Intercultural Discourse and Communication. In Bratt Paulston, C., Kiesling, S. F., & Rangel E. S., Japan/Anglo-American Cross-Cultural Communication (pp 135-157). Blackwell Handbooks in Linguistics: The Handbook of Intercultural Discourse and Communication. 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