{"page":"\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/resources-572d6a42.css\" /\u003e\n\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/lp_boclips_stylesheets-f4d0de30.css\" media=\"all\" /\u003e\n\u003cdiv data-title='Tech start-ups demonstrate hotels of the future' data-url='/boclips/videos/5c54d68bd8eafeecae204763' data-video-url='/boclips/videos/5c54d68bd8eafeecae204763' id='bo_player_modal'\u003e\n\u003cdiv class='boclips-resource-page modal-dialog panel-container'\u003e\n\u003cdiv class='react-notifications-root'\u003e\u003c/div\u003e\n\u003cdiv class='rp-header'\u003e\n\u003cdiv class='rp-type'\u003e\n\u003ci aria-hidden='true' class='fai fa-regular fa-circle-play'\u003e\u003c/i\u003e\nVideo\n\u003c/div\u003e\n\u003ch1 class='rp-title' id='video-title'\u003e\nTech start-ups demonstrate hotels of the future\n\u003c/h1\u003e\n\u003cdiv class='rp-actions'\u003e\n\u003cdiv class='mr-1'\u003e\n\u003ca class=\"btn btn-success\" data-posthog-event=\"Signup: LP Signup Activity\" data-posthog-location=\"body_link_boclips\" data-remote=\"true\" href=\"/subscription/new\"\u003e\u003cspan\u003e\u003cspan\u003eGet Free Access\u003c/span\u003e\u003cspan class=\"\"\u003e for 10 Days\u003c/span\u003e\u003cspan\u003e!\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-body'\u003e\n\u003cdiv class='rp-info'\u003e\n\u003cdiv aria-label='Hide resource details' class='rp-hide-info' role='button' tabindex='0'\u003e\u0026times;\u003c/div\u003e\n\u003ci aria-label='Expand resource details' class='rp-expand-info fai fa-solid fa-up-right-and-down-left-from-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003ci aria-label='Compress resource details' class='rp-compress-info fai fa-solid fa-down-left-and-up-right-to-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003cdiv class='rp-rating'\u003e\n\u003cspan class='resource-pool'\u003e\n\u003cspan class='pool-label'\u003ePublisher:\u003c/span\u003e\n\u003cspan class='pool-name'\u003e\n\u003cspan class='text'\u003e\u003ca data-publisher-id=\"30356011\" href=\"/search?publisher_ids%5B%5D=30356011\"\u003eCurated Video\u003c/a\u003e\u003c/span\u003e\n\u003c/span\u003e\n\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-description'\u003e\n\u003cspan class='short-description'\u003eLEADIN:              What will the hotels of the future look like?              Three tech start ups are demonstrating their latest products in London so guests can check-out the future of travel technologies today.              ...\u003c/span\u003e\n\u003cspan class='full-description hide'\u003eLEADIN:\u003cbr/\u003e              What will the hotels of the future look like?\u003cbr/\u003e              Three tech start ups are demonstrating their latest products in London so guests can check-out the future of travel technologies today. \u003cbr/\u003e              STORYLINE:\u003cbr/\u003e              Guests from all around the world are checking in to busy hotels like this one in Central London.\u003cbr/\u003e              It's impossible for reception staff to overcome every language barrier - but perhaps technology has a solution.\u003cbr/\u003e              Mymanu is demonstrating its voice-recognition and translation portal.\u003cbr/\u003e              A Spanish-speaking man is able to converse with an English-speaking receptionist, simply by pressing the button representing their flag and talking into the tablet's microphone.\u003cbr/\u003e              There's a slight delay, but with faster WiFi and improving processor speeds this lag could be reduced in the future.\u003cbr/\u003e              Danny Manu is the CEO of Mymanu, he explains why he wanted to find a solution to this age-old problem.\u003cbr/\u003e              \"Me personally I travel a lot and from personal experience when I travel to a place that I'm not able to feel that connection to, based on language barrier I'm not able to connect, it always affects my stay. But when I'm able to connect with the host or the hotel it adds value to my stay and I get actually to explore more of where I am,\" he says.\u003cbr/\u003e              Mymanu currently works in 37 different languages from Afrikaans and Arabic to Yaruba and Zulu. It uses Google's Translate service to process the translation.\u003cbr/\u003e              Mymanu is one of three tech start-ups chosen by the Marriott hotel group to take part in its TestBED accelerator programme - whittled down from 150 entrants.\u003cbr/\u003e              These pioneering technologies will be implemented and trialled in Marriott hotels around the world (initially in Madrid, London and Amsterdam).\u003cbr/\u003e              Hotels are regularly lecturing guests to use less water, electricity and to save towels for another day... but now Marriott is putting its money where its mouth is with the OptiShower.\u003cbr/\u003e              This app provides real-time data to hotel residents of their energy and water consumption. The simple interface shows all of the data on a tablet, which can be placed anywhere in the room.\u003cbr/\u003e              With this accurate information the hotel is then able to reward guests with small incentives for an eco-friendly stay. \u003cbr/\u003e              Javad Hatami of OptiShower explains: \"So usually when you check in the room you just pay for the room, so you're not paying for your consumption our technology and rewarding point incentivise guests based on their eco-friendly consumptions, so if you reduce your water and electricity consumption you get rewarded in the hotel, such as a free coffee, free WiFi, free breakfast, free drinking in the hotel.\"\u003cbr/\u003e              Hatami thinks if guests are able to see their energy usage they will be more likely to try to reduce it - for example, turning off lights when they aren't necessary and using other electrical devices like televisions more sparingly.\u003cbr/\u003e              HiJiffy is the final tech start-up and uses an AI-powered chatbot to replace many of the functions of a concierge service.\u003cbr/\u003e              It can answer questions about the hotel - like where the gym is located or what time breakfast is served - and can also be used to order services to the room, like a forgotten toothbrush.\u003cbr/\u003e              The app runs through Facebook's Messenger service, used by around 1.2 billion people, so guests will not need to download a specific app.\u003cbr/\u003e              But is all of this technology good for the travel sector?\u003cbr/\u003e              Many times it is replacing human interaction with yet more swiping and tapping on a smartphone.\u003cbr/\u003e              Pippa Jacks is the group editor of the Travel Trade Gazette, a business-to-business title looking at news and trends in the UK travel sector.\u003cbr/\u003e              She says: \"I think different travellers have different wishes so some travellers might quite like to do everything on the their mobile and never really engage with a human face at a hotel, others would perhaps prefer a more human touch but I think the best sorts of technology actually enable or free up more time for quality human interaction and enable guests to do the easy, the quick questions perhaps using technology to enable that instead.\"\u003cbr/\u003e              Last year was Marriott's first TestBED programme and last year's winner was the Dazzle voice assistant.\u003cbr/\u003e              It can now be found in ten hotels around the world and is powered by Amazon's Alexa voice assistant. \u003cbr/\u003e              Already Marriott has an eye on the future, but where does John Licence, vice president of Premium brands at Marriott, think the industry will be at in ten years time?\u003cbr/\u003e              He says: \"In ten years time the customer will be arriving in the hotel, they will have a choice to go to reception or they could have already checked in online. Their key will be on their mobile device, they'll walk to the room, they'll gain access immediately to the room. The room will, because of the way we will understand their preferences in the future, if their profile tells us they would like certain amenities in the room, those amenities will be there. The room will welcome them in some form, the room may well be at the temperature they like, whether it's colder or warmer.\"\u003cbr/\u003e              No matter how smart the technology is in the TestBED programme, it's going to be some time yet before it finds a way to improve on the human touch.\u003cbr/\u003e              A friendly doorman there to greet you and open the door when you arrive is a personal touch that will be hard to replicate.\u003cbr/\u003e            \u003cbr/\u003e\u003cbr/\u003e              London, UK - 15 November 2017\u003cbr/\u003e              1. Wide pan left of Hugo Rodriguez demonstrating front desk translation app Mymanu\u003cbr/\u003e              UPSOUND: (English) Quinti De Witt, Marriott reception staff \u003cbr/\u003e              \"Welcome how can I help you?\"\u003cbr/\u003e              2. Close of finger pressing Spanish flag \u003cbr/\u003e              UPSOUND: (Spanish) Hugo Rodriguez, Marriott sales staff\u003cbr/\u003e              \"I have a reservation in this hotel\"\u003cbr/\u003e              3. Close of Rodriguez demonstrating app\u003cbr/\u003e              UPSOUND: (Spanish) Hugo Rodriguez, Marriott sales staff\u003cbr/\u003e              \"I'd like to have a bigger room.\"\u003cbr/\u003e              4. Close of finger pressing Union Jack flag\u003cbr/\u003e              5. Mid of De Witt demonstrating Mymanu app \u003cbr/\u003e              UPSOUND: (English) Quinti De Witt, Marriott reception staff \u003cbr/\u003e              \"How many nights are you staying at the hotel?\"\u003cbr/\u003e              6. Reverse angle of Rodriguez demonstrating Mymanu app \u003cbr/\u003e              UPSOUND: (Spanish) Hugo Rodriguez, Marriott sales staff\u003cbr/\u003e              \"The room overlooks the park?\"\u003cbr/\u003e              UPSOUND: (English) Quinti De Witt, Marriott reception staff \u003cbr/\u003e              \"Yes.\"\u003cbr/\u003e              7. Close of Union Jack flag and De Witt saying thank you\u003cbr/\u003e              8. Set up shot of Danny Manu demonstrating app to translate into French\u003cbr/\u003e              9. SOUNDBITE: (English) Danny Manu, CEO, Mymanu\u003cbr/\u003e              \"Me personally I travel a lot and from personal experience when I travel to a place that I'm not able to feel that connection to, based on language barrier I'm not able to connect, it always affects my stay. But when I'm able to connect with the host or the hotel it adds value to my stay and I get to actually explore more of where I am.\"\u003cbr/\u003e              10. Close of Quinti De Witt demonstrating Arabic translation\u003cbr/\u003e              UPSOUND: (English) Quinti De Witt, Marriott reception staff \u003cbr/\u003e              \"Your room number is 217.\"\u003cbr/\u003e              11. Close of screen show text reading: (Arabic) \"Your room number is 217.\" \u003cbr/\u003e              12. Close of man demonstrating app by saying thanks in Arabic\u003cbr/\u003e              13. Mid of Javad Hatami turning on tap in hotel bathroom\u003cbr/\u003e              14. Low angle shot of water running\u003cbr/\u003e              15. Close of water running from tap\u003cbr/\u003e              16. Low angle of Hatami switching off tap\u003cbr/\u003e              17. Close of OptiShower app showing live water usage data\u003cbr/\u003e              18. Various details of OptiShower unit which is fitted to the water pipe\u003cbr/\u003e              19. SOUNDBITE: (English) Javad Hatami, OptiShower\u003cbr/\u003e              \"So usually when you check in the room you just pay for the room, so you're not paying for your consumption. Our technology and rewarding point incentivise guests based on their eco-friendly consumptions, so if you reduce your water and electricity consumption you get rewarded in the hotel, such as a free coffee, free WiFi, free breakfast, free drinking in the hotel.\"\u003cbr/\u003e              20. Wide of Hatami switching light on\u003cbr/\u003e              21. Mid of Hatami switching on television with remote control\u003cbr/\u003e              22. Close of Hatami switching channels on remote control\u003cbr/\u003e              23. Close of app showing energy usage\u003cbr/\u003e              24. Mid pan right of Tiago Araujo demonstrating HiJiffy app on smartphone\u003cbr/\u003e              25. Close of screen reading: (English) \"I forgot my toothbrush can you bring one to my room?\"\u003cbr/\u003e              26. Wide low angle of room service attendant in the hotel corridor\u003cbr/\u003e              27. Mid of Araujo opening door and room service attendant bringing a toothbrush and towels\u003cbr/\u003e              28. Set up shot of Pippa Jacks\u003cbr/\u003e              29. SOUNDBITE: (English) Pippa Jacks, group editor, Travel Trade Gazette \u003cbr/\u003e              \"I think different travellers have different wishes so some travellers might quite like to do everything on the their mobile and never really engage with a human face at a hotel, others would perhaps prefer a more human touch but I think the best sorts of technology actually enable or free up more time for quality human interaction and enable guests to do the easy, the quick questions perhaps using technology to enable that instead.\"\u003cbr/\u003e              30. Mid of Charlie Cadbury demonstrating Dazzle spoken voice assistant\u003cbr/\u003e              UPSOUND: (English) Dazzle\u003cbr/\u003e              \"London Marriott hotel County Hall, how many I assist?\"\u003cbr/\u003e              UPSOUND: (English) Charlie Cadbury, founder, Dazzle\u003cbr/\u003e              \"What time is breakfast served?\"\u003cbr/\u003e              31. Close of Alexa flashing\u003cbr/\u003e              UPSOUND: (English) Dazzle\u003cbr/\u003e              \"Breakfast is served at Gilrays restaurant and bar located on the ground floor Monday to Friday from 6:30am to 11am.\"\u003cbr/\u003e              32. Mid of Charlie Cadbury demonstrating Dazzle spoken voice assistant\u003cbr/\u003e              UPSOUND: (English) Charlie Cadbury, founder, Dazzle\u003cbr/\u003e              \"Can you send me some slippers?\"\u003cbr/\u003e              UPSOUND: (English) Dazzle\u003cbr/\u003e              \"I have requested slippers be delivered to your room. Is there something else I can assist you with?\"\u003cbr/\u003e              33. Mid of John Licence walking through hotel\u003cbr/\u003e              34. Mid of Licence meeting colleague at hotel bar\u003cbr/\u003e              35. Close of mobile phone\u003cbr/\u003e              36. SOUNDBITE: (English) John Licence, vice president of Premium brands, Marriott\u003cbr/\u003e              \"In ten years time the customer will be arriving in the hotel, they will have a choice to go to reception or they could have already checked in online. Their key will be on their mobile device, they'll walk to the room, they'll gain access immediately to the room. The room will, because of the way we will understand their preferences in the future, if their profile tells us they would like certain amenities in the room, those amenities will be there. The room will welcome them in some form, the room may well be at the temperature they like, whether it's colder or warmer.\"\u003cbr/\u003e              37. Wide exterior of doorman at the hotel greeting guests arriving\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='action-container flex justify-between'\u003e\n\u003cbutton aria-expanded='false' aria-label='Read more description' class='rp-full-description' type='button'\u003e\n\u003ci class='fai fa-solid fa-align-left'\u003e\u003c/i\u003e\n\u003cspan id='read_more'\u003eRead More\u003c/span\u003e\n\u003c/button\u003e\n\u003cdiv class='rp-report'\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv aria-labelledby='resource-details-heading' class='rp-info-section'\u003e\n\u003ch2 class='title' id='resource-details-heading'\u003eResource Details\u003c/h2\u003e\n\u003cdiv class='rp-resource-details clearfix'\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eCurator Rating\u003c/dt\u003e\n\u003cdd\u003e\u003cspan class=\"star-rating\" aria-label=\"3.5 out of 5 stars\" role=\"img\"\u003e\u003ci class=\"fa-solid fa-star text-action\" 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class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eDate\u003c/dt\u003e\n\u003cdd\u003e2017\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003ci aria-hidden='true' class='fai fa-solid fa-language'\u003e\u003c/i\u003e\n\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eAudiences\u003c/dt\u003e\u003cdd\u003e\u003cspan\u003e\u003ca href=\"/search?audience_ids%5B%5D=371079\u0026amp;grade_ids%5B%5D=259\u0026amp;search_tab_id=1\"\u003eFor Teacher Use\u003c/a\u003e\u003c/span\u003e\u003c/dd\u003e\u003cdd class=\"text-muted\"\u003e\u003ci class=\"fa-solid fa-lock mr5\"\u003e\u003c/i\u003e2 more...\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv aria-labelledby='concepts-heading' class='rp-info-section'\u003e\n\u003ch2 class='title' id='concepts-heading'\u003eConcepts\u003c/h2\u003e\n\u003cdiv class='clearfix'\u003e\n\u003cdiv class='details-list concepts' data-identifier='Boclips::VideoDecorator' data-type='concepts'\u003econsumption, england, breakfast, london, western europe, europe, time\u003c/div\u003e\n\u003cdiv class='concepts-toggle-buttons' data-identifier='Boclips::VideoDecorator'\u003e\n\u003cbutton aria-expanded='false' class='more btn-link' type='button'\u003e\n\u003cspan\u003eShow More\u003c/span\u003e\n\u003ci aria-hidden='true' class='fa-solid fa-caret-down ml5'\u003e\u003c/i\u003e\n\u003c/button\u003e\n\u003cbutton aria-expanded='true' class='less btn-link' style='display: none;' type='button'\u003e\n\u003cspan\u003eShow Less\u003c/span\u003e\n\u003ci aria-hidden='true' class='fa-solid fa-caret-up ml5'\u003e\u003c/i\u003e\n\u003c/button\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv aria-labelledby='additional-tags-heading' class='rp-info-section'\u003e\n\u003ch2 class='title' id='additional-tags-heading'\u003eAdditional Tags\u003c/h2\u003e\n\u003cdiv class='clearfix'\u003e\n\u003cdiv class='details-list keyterms' data-identifier='Boclips::VideoDecorator' data-type='keyterms'\u003eslippers, connect, energy and fuel technology, room, prefer, wireless technology, non-alcoholic beverages, travel, food and drink, travelers, amenities, check, assist, united kingdom, free, accommodations, industrial technology, hotels and resorts, enable, lifestyle, mobile, hotel, served, state, wi-fi, beverages, sort, based, tells\u003c/div\u003e\n\u003cdiv class='keyterms-toggle-buttons' data-identifier='Boclips::VideoDecorator'\u003e\n\u003cbutton aria-expanded='false' class='more btn-link' type='button'\u003e\n\u003cspan\u003eShow More\u003c/span\u003e\n\u003ci aria-hidden='true' class='fa-solid fa-caret-down ml5'\u003e\u003c/i\u003e\n\u003c/button\u003e\n\u003cbutton aria-expanded='true' class='less btn-link' style='display: none;' 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future\" title=\"Tech start-ups demonstrate hotels of the future\" onError=\"handleImageNotLoadedError(this)\" data-default-image=\"https://static.lp.lexp.cloud/images/attachment_defaults/resource/large/missing.png\" data-src=\"https://static.lp.lexp.cloud/images/attachment_defaults/resource/large/missing.png\" width=\"315\" height=\"220\" src=\"data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs\" /\u003e\n\u003cspan aria-hidden='true' class='flex justify-center items-center bg-white rounded-full w-16 h-16 absolute top-1/2 left-1/2 -mt-8 -ml-8 cursor-pointer z-0 border-2 border-primary drop-shadow-md lp-boclips-thumbnail-playBtn'\u003e\n\u003ci class='fa-solid fa-play text-primary text-3xl ml-1 drop-shadow-xl'\u003e\u003c/i\u003e\n\u003c/span\u003e\n\u003c/a\u003e\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n"}