{"page":"\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/resources-572d6a42.css\" /\u003e\n\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/lp_boclips_stylesheets-f4d0de30.css\" media=\"all\" /\u003e\n\u003cdiv data-title='Potential victims of credit card security breach complain of difficulty in contacting firm' data-url='/boclips/videos/5c54c311d8eafeecae15e7ac' data-video-url='/boclips/videos/5c54c311d8eafeecae15e7ac' id='bo_player_modal'\u003e\n\u003cdiv class='boclips-resource-page modal-dialog panel-container'\u003e\n\u003cdiv class='react-notifications-root'\u003e\u003c/div\u003e\n\u003cdiv class='rp-header'\u003e\n\u003cdiv class='rp-type'\u003e\n\u003ci aria-hidden='true' class='fai fa-regular fa-circle-play'\u003e\u003c/i\u003e\nVideo\n\u003c/div\u003e\n\u003ch1 class='rp-title' id='video-title'\u003e\nPotential victims of credit card security breach complain of difficulty in contacting firm\n\u003c/h1\u003e\n\u003cdiv class='rp-actions'\u003e\n\u003cdiv class='mr-1'\u003e\n\u003ca class=\"btn btn-success\" data-posthog-event=\"Signup: LP Signup Activity\" data-posthog-location=\"body_link_boclips\" data-remote=\"true\" href=\"/subscription/new\"\u003e\u003cspan\u003e\u003cspan\u003eGet Free Access\u003c/span\u003e\u003cspan class=\"\"\u003e for 10 Days\u003c/span\u003e\u003cspan\u003e!\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-body'\u003e\n\u003cdiv class='rp-info'\u003e\n\u003cdiv aria-label='Hide resource details' class='rp-hide-info' role='button' tabindex='0'\u003e\u0026times;\u003c/div\u003e\n\u003ci aria-label='Expand resource details' class='rp-expand-info fai fa-solid fa-up-right-and-down-left-from-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003ci aria-label='Compress resource details' class='rp-compress-info fai fa-solid fa-down-left-and-up-right-to-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003cdiv class='rp-rating'\u003e\n\u003cspan class='resource-pool'\u003e\n\u003cspan class='pool-label'\u003ePublisher:\u003c/span\u003e\n\u003cspan class='pool-name'\u003e\n\u003cspan class='text'\u003e\u003ca data-publisher-id=\"30356011\" href=\"/search?publisher_ids%5B%5D=30356011\"\u003eCurated Video\u003c/a\u003e\u003c/span\u003e\n\u003c/span\u003e\n\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-description'\u003e\n\u003cspan class='short-description'\u003ePotential victims of credit card fraud tied to Target's security breach said on Friday that they had trouble contacting the discounter through its website and call centres.Angry Target customers expressed their displeasure in comments on...\u003c/span\u003e\n\u003cspan class='full-description hide'\u003ePotential victims of credit card fraud tied to Target's security breach said on Friday that they had trouble contacting the discounter through its website and call centres.\u003cbr/\u003eAngry Target customers expressed their displeasure in comments on the company's Facebook page. \u003cbr/\u003eSome threatened to stop shopping at the store.  \u003cbr/\u003eSecurity experts say consumers need to be vigilant in checking their card statements to ensure that their accounts have not been compromised by fraudulent charges.\u003cbr/\u003e\"Look for ones that are under five US dollars, under ten US dollars. In some cases around a dollar,\" said Purdue University's Marcus Rogers. \u003cbr/\u003e\"These are usually indications that the criminals are actually testing the cards to see if it's been blocked,\" he said. \u003cbr/\u003eThe fury and frustration come as the nation's second-largest discounter acknowledged on Thursday that data connected to about 40 million credit and debit card accounts was stolen as part of a breach that began over the Thanksgiving weekend.\u003cbr/\u003eDeborah Sawyer of Dallas, Texas, said she's taking no chances with her personal data.\u003cbr/\u003e\"I went to the bank this morning and went ahead and cancelled both my credit and debit card I used at Target. They were bank cards, not a Target card, but I went ahead and cancelled them,\" said Sawyer.\u003cbr/\u003eTarget disclosed the theft a day after reports that the company was investigating a breach. \u003cbr/\u003eThe retailer's data-security troubles and its ensuing public relations nightmare threaten to drive off holiday shoppers during the company's busiest time of year. \u003cbr/\u003eSome calls to the company's customer service line went unanswered, with an automated response instructing callers to \"please hang up.\"\u003cbr/\u003eTarget said the stolen data included customer names, credit and debit card numbers, card expiration dates and the embedded code on the magnetic strip found on the backs of cards.\u003cbr/\u003eCustomers who made purchases by swiping their cards at its U.S. stores between November 27 and December 15 may have had their accounts exposed. \u003cbr/\u003eRichardson, Texas - December 20, 2013\u003cbr/\u003e1. Various exteriors of Richardson branch of US retail company 'Target'\u003cbr/\u003eNew York - December 20, 2013\u003cbr/\u003e2. Various of Target's Facebook page\u003cbr/\u003eWashington, D.C. - December 20, 2013\u003cbr/\u003e3. SOUNDBITE (English) Marcus Rogers, Director of Cyber Forensics Lab, Purdue University\u003cbr/\u003e\"If you were shopping at Target during that period of time, then the best advice you can have is cancel your cards. Cancel your credit card, cancel your debit card, get new debit cards, get new credit cards. With your debit or ATM card also make sure that you change your pin number.\"\u003cbr/\u003ePlano, Texas - December 19, 2013\u003cbr/\u003e4. Card swipe at Target store\u003cbr/\u003eWashington, D.C. - December 20, 2013\u003cbr/\u003e5. SOUNDBITE (English) Marcus Rogers, Director of Cyber Forensics Lab, Purdue University\u003cbr/\u003e\"What you want to look for is not necessarily large purchases that are suspicious, but look for small ones. Look for ones that are under five US dollars, under ten US dollars. In some cases around a dollar. Because these are usually indications that the criminals are actually testing the card to see if it's been blocked, to see if it's been on the bad card list. And if these small transactions go through you'll see maybe two or three over a few day period. Then if those things go through, then you'll see the big hit come.\"\u003cbr/\u003eNew York - December 20, 2013\u003cbr/\u003e6. Graphic of credit card statement\u003cbr/\u003eRichardson, Texas - December 20, 2013\u003cbr/\u003e7. SOUNDBITE (English) Karen McAdams, Richardson, Texas \u003cbr/\u003e\"Oh yeah it's very frustrating. It makes a person not want to use any kind of electronic payment. Then again you can't do stuff like shop online without some sort of credit card, so every time you do that it feels like you're taking a chance.\" \u003cbr/\u003e8. Wide of target parking lot\u003cbr/\u003e9. SOUNDBITE (English) Deborah Sawyer, Dallas, Texas\u003cbr/\u003e\"It is a long process to have to change your accounts and passcodes and all that kind of stuff. It is such a hassle when something like that does get hacked.\"\u003cbr/\u003eNew York, December 20, 2013\u003cbr/\u003e10. Screen shot of Target's statement regarding the issue on facebook\u003cbr/\u003eNew York, December 20, 2013\u003cbr/\u003e11. Target website; UPSOUND of Target customer service line\u003cbr/\u003e\"To speak to a representative, please remain on the line. We're sorry, we cannot continue processing your call. Please hang up.\"\u003cbr/\u003e\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='action-container flex justify-between'\u003e\n\u003cbutton aria-expanded='false' aria-label='Read more description' class='rp-full-description' type='button'\u003e\n\u003ci class='fai fa-solid fa-align-left'\u003e\u003c/i\u003e\n\u003cspan id='read_more'\u003eRead More\u003c/span\u003e\n\u003c/button\u003e\n\u003cdiv class='rp-report'\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv aria-labelledby='resource-details-heading' class='rp-info-section'\u003e\n\u003ch2 class='title' id='resource-details-heading'\u003eResource Details\u003c/h2\u003e\n\u003cdiv class='rp-resource-details clearfix'\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eCurator Rating\u003c/dt\u003e\n\u003cdd\u003e\u003cspan class=\"star-rating\" aria-label=\"3.5 out of 5 stars\" role=\"img\"\u003e\u003ci class=\"fa-solid fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-solid fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-solid fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-solid fa-star-half-stroke text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003ci class=\"fa-regular fa-star text-action\" aria-hidden=\"true\"\u003e\u003c/i\u003e\u003c/span\u003e\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt class=\"educator-rating-title\"\u003eEducator Rating\u003c/dt\u003e\u003cdd\u003e\u003cdiv class=\"educator-rating-details\" data-path=\"/educator_ratings/rrp_data?resourceable_id=1076942\u0026amp;resourceable_type=Boclips%3A%3AVideoMetadata\"\u003e\u003cspan class=\"not-yet-rated\"\u003eNot yet Rated\u003c/span\u003e\u003c/div\u003e\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eGrade\u003c/dt\u003e\u003cdd title=\"Grade\"\u003eHigher Ed\u003c/dd\u003e\n\u003c/dl\u003e\n\u003c/div\u003e\n\u003cdiv class='detail'\u003e\n\u003cdl\u003e\n\u003cdt\u003eSubjects\u003c/dt\u003e\u003cdd\u003e\u003cspan\u003e\u003ca href=\"/search?grade_ids%5B%5D=259\u0026amp;search_tab_id=1\u0026amp;subject_ids%5B%5D=358379\"\u003eSocial Studies \u0026amp; 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