{"page":"\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/resources-c03aa079.css\" /\u003e\n\u003clink rel=\"stylesheet\" href=\"https://lessonplanet.com/assets/packs/css/lp_boclips_stylesheets-517835be.css\" media=\"all\" /\u003e\n\u003cdiv data-title='More often than not, credit counselors on the phone with distressed homeowners were probably mortgage brokers who dealt in subprime loans. The AP\u0026#39;s John Mone visited one such call center in the heart of southern California\u0026#39;s foreclosure country.' data-url='/boclips/videos/5c54bd5ad8eafeecae13380b' data-video-url='/boclips/videos/5c54bd5ad8eafeecae13380b' id='bo_player_modal'\u003e\n\u003cdiv class='boclips-resource-page modal-dialog panel-container'\u003e\n\u003cdiv class='react-notifications-root'\u003e\u003c/div\u003e\n\u003cdiv class='rp-header'\u003e\n\u003cdiv class='rp-type'\u003e\n\u003ci aria-hidden='true' class='fai fa-regular fa-circle-play'\u003e\u003c/i\u003e\nVideo\n\u003c/div\u003e\n\u003ch1 class='rp-title' id='video-title'\u003e\nMore often than not, credit counselors on the phone with distressed homeowners were probably mortgage brokers who dealt in subprime loans. The AP\u0026#39;s John Mone visited one such call center in the heart of southern California\u0026#39;s foreclosure country.\n\u003c/h1\u003e\n\u003cdiv class='rp-actions'\u003e\n\u003cdiv class='mr-1'\u003e\n\u003ca class=\"btn btn-success\" data-posthog-event=\"Signup: LP Signup Activity\" data-posthog-location=\"body_link_boclips\" data-remote=\"true\" href=\"/subscription/new\"\u003e\u003cspan\u003e\u003cspan\u003eGet Free Access\u003c/span\u003e\u003cspan class=\"\"\u003e for 10 Days\u003c/span\u003e\u003cspan\u003e!\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-body'\u003e\n\u003cdiv class='rp-info'\u003e\n\u003cdiv aria-label='Hide resource details' class='rp-hide-info' role='button' tabindex='0'\u003e\u0026times;\u003c/div\u003e\n\u003ci aria-label='Expand resource details' class='rp-expand-info fai fa-solid fa-up-right-and-down-left-from-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003ci aria-label='Compress resource details' class='rp-compress-info fai fa-solid fa-down-left-and-up-right-to-center' role='button' tabindex='0'\u003e\u003c/i\u003e\n\u003cdiv class='rp-rating'\u003e\n\u003cspan class='resource-pool'\u003e\n\u003cspan class='pool-label'\u003ePublisher:\u003c/span\u003e\n\u003cspan class='pool-name'\u003e\n\u003cspan class='text'\u003e\u003ca data-publisher-id=\"30356011\" href=\"/search?publisher_ids%5B%5D=30356011\"\u003eCurated Video\u003c/a\u003e\u003c/span\u003e\n\u003c/span\u003e\n\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='rp-description'\u003e\n\u003cspan class='short-description'\u003eHEADLINE:  Foreclosure counseling, a growing industryCAPTION:  More often than not, credit counselors on the phone with distressed homeowners were probably mortgage brokers who dealt in subprime loans. The AP's John Mone visited one such...\u003c/span\u003e\n\u003cspan class='full-description hide'\u003eHEADLINE:  Foreclosure counseling, a growing industry\u003cbr/\u003eCAPTION:  More often than not, credit counselors on the phone with distressed homeowners were probably mortgage brokers who dealt in subprime loans. The AP's John Mone visited one such call center in the heart of southern California's foreclosure country.  (March 5)\u003cbr/\u003e [Notes:ANCHOR VOICE]  \u003cbr/\u003e[[SUPER: Riverside, California]]\u003cbr/\u003e[[NATS-- (#47)yeah we can go ahead and do that no problem. what's your first name?]]\u003cbr/\u003e[[NATS--(#57) and does that include taxes and insurance?]]\u003cbr/\u003e[[SUPER: Gary Aguilar//V.P. Counseling Services, Springboard] \"especially with the downturn in the mortgage industry, we have a lot of mortgage professionals. that may be a real estate agent, broker, those who worked for servicers, lenders...\"\u003cbr/\u003e[[SUPER: Gary Aguilar//V.P. Counseling Services, Springboard]\u003cbr/\u003e\"last year we counselled 50 thousand people, this year to date we are around\u003cbr/\u003e19 thousand.\" \u003cbr/\u003e[[SUPER: Justin Waller//VP Operations, Springboard]]\"the counselors tell at least one person a day are in tears who are on the phone with them.\" \u003cbr/\u003e[[nats--that's an occasional cost...there's no way we can predict how that's going to help you]]\u003cbr/\u003e[[nats-adjustable or fixed rate?]]\u003cbr/\u003e\u003c/span\u003e\n\u003c/div\u003e\n\u003cdiv class='action-container flex justify-between'\u003e\n\u003cbutton aria-expanded='false' aria-label='Read more description' class='rp-full-description' type='button'\u003e\n\u003ci class='fai fa-solid fa-align-left'\u003e\u003c/i\u003e\n\u003cspan id='read_more'\u003eRead More\u003c/span\u003e\n\u003c/button\u003e\n\u003cdiv class='rp-report'\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv aria-labelledby='resource-details-heading' 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The AP\u0026#39;s John Mone visited one such call center in the heart of southern California\u0026#39;s foreclosure country.\" href=\"/subscription/new\"\u003e\u003cimg class=\"resource-img img-thumbnail img-responsive z-10 lp-boclips-thumbnail w-full h-full lozad\" alt=\"More often than not, credit counselors on the phone with distressed homeowners were probably mortgage brokers who dealt in subprime loans. The AP\u0026#39;s John Mone visited one such call center in the heart of southern California\u0026#39;s foreclosure country.\" title=\"More often than not, credit counselors on the phone with distressed homeowners were probably mortgage brokers who dealt in subprime loans. 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